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 Post subject: Servers - Down
PostPosted: Sat Sep 23, 2006 4:21 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
There was a temporary problem with the servers. This is the reply that we received from the data center about this issue:

"The transformer room for our building, where our transfer switch is located is flooded.
From what I've been able to gather, is that the building's fire suppression system has malfunctioned and is pumping water into the underground transformer

room, and has caused our equipment, as well as our utility provider's equipment Centerpoint, to automatically shutdown to avoid damage.

The Houston Fire Department is at the scene now attempting to shut off water flow and pump the water out, so that Centerpoint can begin work on restoring power.

I will update further as I can.

Please be sure we are working on this as fast as possible - it is 4AM on a Saturday, and we are unflinching in making sure this is getting resolved ASAP."

The servers are online now. Please accept our sincere apologies for the caused inconvenience.

_________________
Andy
ModeratorsTeam
Freehostia.com


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