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 Post subject: HEX15 hardware upgrade (more RAM)
PostPosted: Wed Jul 11, 2007 9:03 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
Within the next few hours, the hex15 server will undergo a hardware upgrade. We will be adding 4GB of RAM to improve the productivity of the server. The upgrade will be offline for about 20 minutes. We will do our best to do things as fast as possible and minimize the downtime.

Along with the continuing software updates, this hardware upgrade would help us improve the overall productivity and stability of the server.

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Steve
Support Team Supervisor

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Last edited by steve on Wed Jul 11, 2007 10:39 am, edited 1 time in total.

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 Post subject:
PostPosted: Wed Jul 11, 2007 10:28 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
UPDATE: Unfortunately the technicians at the data center failed to upgrade the server because of a problem with the RAM module. We are postponing the upgrade, it will be performed within a few days. The server is back online.

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Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Wed Jul 11, 2007 10:43 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
UPDATE: We have decided to give it another try with a different RAM module, so the server is offline again and being upgraded. I will post a comment to this topic as soon as we have news.

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Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Wed Jul 11, 2007 12:08 pm 
Site Admin

Joined: Thu Mar 30, 2006 7:51 am
Posts: 208
The server is now back online. The RAM upgrade went OK. We have also updated the BIOS of the server, which we believe will fix some problems that we (and probably you too) have noticed lately.


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