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 Post subject: HEX14 hardware upgrade, 1h downtime expected
PostPosted: Fri Oct 12, 2007 11:37 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
Dear Friends,

We are going to add a new HDD to the HEX14 server. The upgrade will happen within the next few hours and there will be about 1 hour downtime. During this period websites hosted on this server will be not accessible. You will still have access to the web hosting control panel, but your web sites will not be visible online until the upgrade has been finished.

We will let you know, once we have started the maintenance and once it has been completed.

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Cheers,
Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Fri Oct 12, 2007 12:20 pm 
Getting Started
Getting Started

Joined: Wed Sep 19, 2007 8:15 am
Posts: 51
The system maintaince has been initiated. Please allow not less than 1 hour for server changes and restarting the system.
Accept our apologies for any caused inconvenience.

Thank you for your patience, and understanding regarding this matter.

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Best Regards
James


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 Post subject:
PostPosted: Fri Oct 12, 2007 1:04 pm 
Getting Started
Getting Started

Joined: Wed Sep 19, 2007 8:15 am
Posts: 51
The system has been updated and the maintaince is over.
Your websites are now fully operational, and the server is up and running.

Total time spent: 0:55 h

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James


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 Post subject:
PostPosted: Fri Oct 12, 2007 1:27 pm 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
Bad news. The server has to go offline again. Apparently things did not go so well, so the guys at the data center will have to fix it now. Sorry for the additional downtime, we will keep you posted on the status.

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Cheers,
Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Fri Oct 12, 2007 2:59 pm 
Getting Started
Getting Started

Joined: Wed Sep 19, 2007 8:15 am
Posts: 51
The server is again online. Excuse me, but i forgot to enter new message after the server's back. Now everything seems to be just fine, and your pages are back to normal functionality.

Total time spent: 45 minutues

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Best Regards
James


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