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 Post subject: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 3:11 pm 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
hello
thanks for providing such great hosting freehostia
please, I have just registered for a free hosting today. I want to cancel it please and cancel any services I subscribed for because I changed my mind about the whole idea of my website so I have to subscribe again with different steps or may be different plans.
so how can I delete the hosting subscriptions and all related services including domain and others?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 5:16 pm 
Newbie
Newbie

Joined: Fri Sep 15, 2017 7:33 pm
Posts: 6
Hello,

We will be able to delete your account on your behalf after you open a support ticket from the hosting control panel with this request. Looking forward to hearing from you.

Best Regards,
George Harris


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 5:44 pm 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
Thanks so much for your reply. I appreciate. could you tell me please how can I open support ticket as I can not find this option on the control panel?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Mon Apr 16, 2018 5:02 am 
Newbie
Newbie

Joined: Wed Apr 05, 2017 5:56 am
Posts: 8
Hello,

You can open a support ticket by logging into your hosting accounts control panel. Once logged in you would have to hover your mouse cursor over the "Help" button found in the upper left corner, a dropdown menu will unfold itself and there you will see the option to open the referred ticket.

Regards,
Mihail Marginski


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Mon Apr 16, 2018 10:56 am 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
thanks so much for the help, but unfortunately I can not log in my control panel today. what should I do?


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Mon Apr 16, 2018 2:13 pm 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 434
Hello,
You can reset your password for the account with your account username and email address at:
https://cp.freehostia.com/login/lost-password

or contact us at {email: "support at freehostia dot com} with details for the account so can try to assist you.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Wed Apr 18, 2018 10:57 am 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
thanks so much for the helpful reply. I already opened a support ticket. and I deleted my domain.
they told to delete my hosting and account, it would be on their behalf
then I could not log in again the next day.
how to be sure, please if my hosting and account were deleted as I can not log in anymore to contact them?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Wed Apr 18, 2018 4:42 pm 
Newbie
Newbie

Joined: Fri Sep 15, 2017 7:33 pm
Posts: 6
The account has been deleted upon you request, which is why you are no longer able to log in.

Best Regards,
George Harris
ModeratorsTeam
Freehostia.com


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