It is currently Wed Mar 20, 2019 3:32 pm


All times are UTC


Forum rules


Please click here to view the forum rules



Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Whah Hapa?
PostPosted: Tue Jun 05, 2012 2:53 am 
Newbie
Newbie

Joined: Sun Aug 01, 2010 5:12 am
Posts: 4
I went away for awhile and Freehostia is totally changed?! I can't get in to my Control Panel to update my website, because when I type my login name and password in and it's not being accepted. Would those who are more in tuned with what is going on with Freehostia please tell me what I'm doing wrong? TIA!


Top
 Profile  
 
 Post subject: Re: Whah Hapa?
PostPosted: Tue Jun 05, 2012 4:22 am 
Site Admin

Joined: Sun Jun 05, 2011 5:32 pm
Posts: 32
Hello,

If you provide us with the username of your old hosting account we could resend the details for it. However, I would strongly suggest you to contact us directly at '{email: "support at freehostia dot com}' for similar lost password requests.

Best Regards,
Jimmy


Top
 Profile  
 
 Post subject: Re: Whah Hapa?
PostPosted: Tue Jun 05, 2012 10:53 pm 
Newbie
Newbie

Joined: Sun Aug 01, 2010 5:12 am
Posts: 4
Jimmy wrote:
Hello,

If you provide us with the username of your old hosting account we could resend the details for it. However, I would strongly suggest you to contact us directly at '{email: "support at freehostia dot com}' for similar lost password requests.

Best Regards,
Jimmy

Thanx. I was able to get in the CP. Apparently the user name for the forum and the Freehostia Control Panel are different. The Freehostia Team sent me my login user name and password for logging into the Control Panel. Now I'm trying to figure out how to get into my website/page to update my site. I'll have to figure out how to upload into the ftp area. At one time I was able to do this in my sleep, but I guess I've been away too long. Thanx for your reply. ~Kd


Top
 Profile  
 
 Post subject: Re: Whah Hapa?
PostPosted: Sat Jun 09, 2012 4:09 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
kd wrote:
Jimmy wrote:
Hello,

If you provide us with the username of your old hosting account we could resend the details for it. However, I would strongly suggest you to contact us directly at '{email: "support at freehostia dot com}' for similar lost password requests.

Best Regards,
Jimmy

Thanx. I was able to get in the CP. Apparently the user name for the forum and the Freehostia Control Panel are different. The Freehostia Team sent me my login user name and password for logging into the Control Panel. Now I'm trying to figure out how to get into my website/page to update my site. I'll have to figure out how to upload into the ftp area. At one time I was able to do this in my sleep, but I guess I've been away too long. Thanx for your reply. ~Kd
kd wrote:
Jimmy wrote:
Hello,

If you provide us with the username of your old hosting account we could resend the details for it. However, I would strongly suggest you to contact us directly at '{email: "support at freehostia dot com}' for similar lost password requests.

Best Regards,
Jimmy

Thanx. I was able to get in the CP. Apparently the user name for the forum and the Freehostia Control Panel are different. The Freehostia Team sent me my login user name and password for logging into the Control Panel. Now I'm trying to figure out how to get into my website/page to update my site. I'll have to figure out how to upload into the ftp area. At one time I was able to do this in my sleep, but I guess I've been away too long. Thanx for your reply. ~Kd


Hello,

Please open a trouble ticket regarding this matter via Control Panel Open New Ticket menu which is situated under the Help Center section. Then we will be able to assist you further.

Thank you for the assistance!

_________________
Best Regards,
WidWool


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ]  Moderators: Moderators, Support Team

All times are UTC


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Hosting | Domains | Servers | Extras | Order | Support | Contacts | FreeHostia © 2011