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 Post subject: Paid my Lovebeat account then got suspended ?????????
PostPosted: Wed Jan 12, 2011 4:08 pm 
Newbie
Newbie

Joined: Wed Jan 12, 2011 4:03 pm
Posts: 3
Location: FR
Hey,

I upgraded my free account to a Lovebeat whatever and got suspended ?????????????????????? What the hell ? You guys don't want paying clients now ?

romrou7
hostaffordable.com

You'd better fix it very quick.

Thanks

:x


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 Post subject:
PostPosted: Wed Jan 12, 2011 4:34 pm 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
All your details were problematic - proxy registration, invalid phone, etc. It is clearly stated in the ToS with which you have agreed that your details should be valid because we confirm all the first payments of our clients personally over the phone. I will also advice you to be more polite in this case as your email was forwarded to our Sales Department for further investigation and I really suggest you to cooperate and to avoid quarrels as the fault in this case is not ours for sure.

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Best Regards,
Burton
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Wed Jan 12, 2011 7:59 pm 
Newbie
Newbie

Joined: Wed Jan 12, 2011 4:03 pm
Posts: 3
Location: FR
Understood.

How do I change my info once my account is blocked ?

Open my account and I'll edit my Tel, I already have the right name and address btw. I'm in France so I added the country code but your system flagged it somehow and I have to use a Proxy at work as your site is blocked
Remind people of something before blocking please.

Thanks


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 Post subject:
PostPosted: Thu Jan 13, 2011 5:19 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Please contact us at:

{email: "sales at freehostia dot com}

Looking forward to hearing from you.

_________________
Andy
ModeratorsTeam
Freehostia.com


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 Post subject: Complaint for fraud
PostPosted: Thu Jan 13, 2011 8:28 pm 
Newbie
Newbie

Joined: Wed Jan 12, 2011 4:03 pm
Posts: 3
Location: FR
Hi,

I asked on the forum, I sent emails to the sale with no answers. My account is still blocked and I can not edit my info. I am copying the emails I sent , the forum answers and everything, and I will go forward with the Paypal complaint with a copy to my lawyer.

Thanks


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