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 Post subject: Account got suspended - can it be retrieved?
PostPosted: Fri Jul 15, 2011 8:49 pm 
Newbie
Newbie

Joined: Fri Jul 15, 2011 7:22 pm
Posts: 1
Just found out my site had been suspended for a reason I am not aware of. I have a feeling that it was hacked but not sure how to go about it. Can the site be recovered at all, even just the content?

Anyone have any ideas?

Client ID: 1682412
Login: densem41


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 Post subject:
PostPosted: Sat Jul 16, 2011 2:56 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 434
Hello,

I have the account for you. Please clear your browser cache and try again. If any suspended account notifications still remain or menu non operational, log out from the account and log in again, so the current cookie session could be dropped.

The reason for this situation is because of a PHP Proxy script detected at the following URL:

http://newsumka.com/images/inc.php

Proxy scripts are strongly against our Terms of Services and due to this reason the account has been suspended. You will need to remove the scripts in a couple of hours most of the account would be suspended again.
Feel free to contact us again, if there is anything else we can help you with.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: Account got suspended - can it be retrieved?
PostPosted: Sat Aug 27, 2011 3:04 am 
Newbie
Newbie

Joined: Fri Aug 26, 2011 3:58 pm
Posts: 2
Same thing happened to me. I did notice some odd scripts added to my php files but no matter how hard I try to remove them they kept coming back. Could it be a virus? My account eventually got suspended. I was hoping to retrieve it.

Client ID: 724958
Login: joyman


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 Post subject: Re: Account got suspended - can it be retrieved?
PostPosted: Sat Aug 27, 2011 4:52 am 
Site Admin

Joined: Sun Jun 05, 2011 5:32 pm
Posts: 32
Hello,

We received an abuse report regarding a phishing website hosted in the mentioned account 'joyman' and it was suspended. Probably a hacker exploit the outdated script hosted in your account. Please contact us through the ticket system for more information regarding the case.

Regards,
Jimmy


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 Post subject: Re: Account got suspended - can it be retrieved?
PostPosted: Tue Sep 06, 2011 3:20 pm 
Newbie
Newbie

Joined: Tue Sep 06, 2011 2:18 pm
Posts: 2
that happened to me as well ill open a ticket


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 Post subject: Re: Account got suspended - can it be retrieved?
PostPosted: Wed Sep 07, 2011 4:39 am 
Site Admin

Joined: Sun Jun 05, 2011 5:32 pm
Posts: 32
Yes, please open a new ticket if you experienced similar case.

Regards,
Jimmy


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