It is currently Tue May 23, 2017 10:37 am


All times are UTC


Forum rules


Please click here to view the forum rules



Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: New Account Wrong Email Please Help
PostPosted: Fri Aug 08, 2014 1:12 am 
Newbie
Newbie

Joined: Thu Aug 07, 2014 4:18 pm
Posts: 4
I set up an account but accidentally entered my email wrong and didn't realize it until it was too late. I don't know the order number, but i know the user name was kattow4 and the email i entered was k8towne@hotmail.com. the email should have been k8towne@gmail.com.

obviously i never receive the confirmation email so now my domain name is hung up in a web hosting site that i can't access.

PLEASE HELP ME.


Top
 Profile  
 
 Post subject: Re: New Account Wrong Email Please Help
PostPosted: Fri Aug 08, 2014 4:36 am 
Newbie
Newbie

Joined: Wed Dec 18, 2013 4:04 pm
Posts: 7
Hello,

I'm afraid that we can not change the hosting account email address because it is completely different and the situation is not result of misspelling.

I would suggest you to place a new order with the correct details.

Feel free to contact, if there is anything else we can assist you.


Top
 Profile  
 
 Post subject: Re: New Account Wrong Email Please Help
PostPosted: Fri Aug 08, 2014 3:18 pm 
Newbie
Newbie

Joined: Thu Aug 07, 2014 4:18 pm
Posts: 4
The issue is more that the domain name www.buberhappy.com that I own is now tied to the account and I can't access it. Even if I open a new account I can't tie it to my domain because it is link to the one with the dead email. I do have a hotmail account it is katetowne@hotmail.com. could you consider that a misspelling and change it. Or somehow release the domain name so i can do a new account.


Top
 Profile  
 
 Post subject: Re: New Account Wrong Email Please Help
PostPosted: Sat Aug 09, 2014 9:33 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 424
Hello,

Please contact us at {email: "support at freehostia dot com} and provide us the account username and domain name as well as scan of picture ID of yours so we can verify the account for you and provide you login details for it.
Looking forward to hearing from you.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ]  Moderators: Support Team, Moderators

All times are UTC


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Hosting | Domains | Servers | Extras | Order | Support | Contacts | FreeHostia © 2011