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New Account Wrong Email Please Help
http://forum.freehostia.com/viewtopic.php?f=4&t=65250
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Author:  k8towne [ Fri Aug 08, 2014 1:12 am ]
Post subject:  New Account Wrong Email Please Help

I set up an account but accidentally entered my email wrong and didn't realize it until it was too late. I don't know the order number, but i know the user name was kattow4 and the email i entered was k8towne@hotmail.com. the email should have been k8towne@gmail.com.

obviously i never receive the confirmation email so now my domain name is hung up in a web hosting site that i can't access.

PLEASE HELP ME.

Author:  khristov [ Fri Aug 08, 2014 4:36 am ]
Post subject:  Re: New Account Wrong Email Please Help

Hello,

I'm afraid that we can not change the hosting account email address because it is completely different and the situation is not result of misspelling.

I would suggest you to place a new order with the correct details.

Feel free to contact, if there is anything else we can assist you.

Author:  k8towne [ Fri Aug 08, 2014 3:18 pm ]
Post subject:  Re: New Account Wrong Email Please Help

The issue is more that the domain name www.buberhappy.com that I own is now tied to the account and I can't access it. Even if I open a new account I can't tie it to my domain because it is link to the one with the dead email. I do have a hotmail account it is katetowne@hotmail.com. could you consider that a misspelling and change it. Or somehow release the domain name so i can do a new account.

Author:  Miles [ Sat Aug 09, 2014 9:33 am ]
Post subject:  Re: New Account Wrong Email Please Help

Hello,

Please contact us at {email: "support at freehostia dot com} and provide us the account username and domain name as well as scan of picture ID of yours so we can verify the account for you and provide you login details for it.
Looking forward to hearing from you.

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