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 Post subject: can't seem to get this working
PostPosted: Tue Aug 12, 2014 9:11 pm 
Newbie
Newbie

Joined: Thu Aug 07, 2014 4:18 pm
Posts: 4
I have put up a site and installed wordpress but i can't seem to get it to load. I am 90% sure i have the dns setting right, but it will not load the site for me.

username kattow7

domain www.buberhappy.com

any help would be appreciated.

k8


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 Post subject: Re: can't seem to get this working
PostPosted: Wed Aug 13, 2014 5:48 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 424
Hello,

It appears that your domain is suspended at your domain registrar end and you should contact them to resolve this matter:

Domain Name: BUBERHAPPY.COM
Registrar: PDR LTD. D/B/A PUBLICDOMAINREGISTRY.COM
Whois Server: whois.PublicDomainRegistry.com
Referral URL: http://www.PublicDomainRegistry.com
Name Server: NS1.VERIFICATION-HOLD.SUSPENDED-DOMAIN.COM
Name Server: NS2.VERIFICATION-HOLD.SUSPENDED-DOMAIN.COM

For future reference you should better open trouble tickets for such requests from your account control panel thus we can better assist you. You will be able to do this via the Open Support Ticket menu of your account control panel Help section at the top right corner in Hosting Control Panel.
If there is anything else we can help with, feel free to write.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: can't seem to get this working
PostPosted: Wed Aug 13, 2014 2:01 pm 
Newbie
Newbie

Joined: Wed Aug 13, 2014 1:00 am
Posts: 3
A quick google search on "NS1.VERIFICATION-HOLD.SUSPENDED-DOMAIN.COM" shows the following in one of the results. You have to click the link in the verification email or they basically suspend the domain after 15 days.

Quote:
Registrar Accreditation Agreement - Verification of WHOIS Details

On January 1, 2014, MDDHosting began verifying the WHOIS contact information for all new domain registrations and WHOIS contact information updates to existing domain registrations as mandated by the Internet Corporation for Assigned Names and Numbers (ICANN). Any new domain name registration or change to the Registered Name Holder of an existing domain name registration will require the verification of the Registrant contact email address.

How does the Contact Verification process work?
A change to the Registered Name Holder of a domain name is defined as any change to the first name, last name, or email address of the registrant contact. A change to the Registered Name Holder of a domain name will trigger the contact verification process whereby an email containing a verification link will be sent to the registrant email address. The link in the email must be clicked by the recipient of the email in order to complete the verification process. New domain registrations will also trigger the verification process.

What if the Contact Verification process is not successfully completed?
Failure to complete the verification process within 15 days will result in the domain being suspended by the registrar.

What is domain suspension?
If contact verification is required and not successfully completed, then the domain(s) that were registered or associated with the contact change will require suspension. Domain suspension involves setting the domain's nameservers to ns1/ns2.verification-hold.suspended-domain.com. Once the verification is performed the domain DNS will return to what it was prior to the suspension but, as with any DNS change, this process can take up to 72 hours to fully propagate world-wide.

How can I get my domain unsuspended?
The suspension of the domain will be removed after the WHOIS information is successfully verified. Suspensions of domains will happen only after a verification email has been sent and the link within the verification email has not been clicked. You will want to check your spam/junk box to make sure it was not missed and, if you do not see it, contact us so that we can re-send the verification email. The email will go to the current Registrant email address on the WHOIS and not the primary support email account on file.


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 Post subject: Re: can't seem to get this working
PostPosted: Wed Aug 13, 2014 4:20 pm 
Newbie
Newbie

Joined: Thu Aug 07, 2014 4:18 pm
Posts: 4
thank you so much


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