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 Post subject: "Could not instantiate mail function" (user registration)
PostPosted: Mon Jul 27, 2015 10:56 am 
Newbie
Newbie

Joined: Tue Jul 14, 2015 8:40 pm
Posts: 3
I have user registration set up to send email on registration but the new user gets the warning message and no email is sent:

Quote:
Notice

Could not instantiate mail function.

Could not instantiate mail function.
×
Warning

An error was encountered while sending activation notification email


What can I do?
Thanks,
Peter


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 Post subject: Re: "Could not instantiate mail function" (user registration
PostPosted: Mon Jul 27, 2015 12:33 pm 
Newbie
Newbie

Joined: Thu Dec 19, 2013 12:54 pm
Posts: 23
Hello Peter,

By default the Chocolate hosting plan does not have it's SMTP enabled and it can not send emails (including by using php mail). An upgrade to a paid hosting plan is needed in order to enable PHP mailing and SMTP.

If the issue persists please open a Support Ticket from the Control Panel by going to Help -> Open Support Ticket.


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 Post subject: Re: "Could not instantiate mail function" (user registration
PostPosted: Mon Jul 27, 2015 12:55 pm 
Newbie
Newbie

Joined: Tue Jul 14, 2015 8:40 pm
Posts: 3
Ah - I should read the Ts & Cs!
Thanks
Peter


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 Post subject: Re: "Could not instantiate mail function" (user registration
PostPosted: Wed Jul 29, 2015 7:00 pm 
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Newbie

Joined: Wed May 06, 2015 4:37 pm
Posts: 8
You are most welcome.


If there is anything else we can be of assistance with do not hesitate to contact us.


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