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 Post subject: Lost username and password
PostPosted: Wed Oct 12, 2016 4:34 am 
Newbie
Newbie

Joined: Wed Oct 12, 2016 4:31 am
Posts: 3
Hello, I can't login as I don't get my username for yvan.espinoza@gmail.com. How can get my user name and log into my Chocolate Plan account?
Thanks


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 Post subject: Re: Lost username and password
PostPosted: Thu Oct 13, 2016 1:34 am 
Newbie
Newbie

Joined: Tue Feb 09, 2016 12:56 pm
Posts: 12
Hello,

In this case I would advice you to simply go to the login page of the control panel and use the "Forgotten Password" option from which you will be able to reset your password and enter your hosting account.

If you need any further assistance, be sure to contact us again.

_________________
Best Regards,
[b]Henry Walters[/b]


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 Post subject: Re: Lost username and password
PostPosted: Thu Oct 13, 2016 1:27 pm 
Newbie
Newbie

Joined: Wed Oct 12, 2016 4:31 am
Posts: 3
Hello, thanks for the answer. My problem is that for using the "forgotten Password" option the user name and email is needed. I do have the email but not the username. :( :?


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 Post subject: Re: Lost username and password
PostPosted: Fri Oct 14, 2016 2:17 pm 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 424
Hello,

Please file your request at {email: "support at freehostia dot com} with your details and domain hosted in the account so we can try to locate your account and assist you further.

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Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: Lost username and password
PostPosted: Fri Oct 14, 2016 8:11 pm 
Newbie
Newbie

Joined: Wed Oct 12, 2016 4:31 am
Posts: 3
Thank you!


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 Post subject: Re: Lost username and password
PostPosted: Sat Oct 15, 2016 8:25 pm 
Newbie
Newbie

Joined: Tue Feb 09, 2016 12:56 pm
Posts: 12
You are most welcome!

Please don't hesitate to contact us if you require any further assistance!

_________________
Best Regards,
[b]Henry Walters[/b]


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