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I have just registered for a free hosting
http://forum.freehostia.com/viewtopic.php?f=4&t=65913
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Author:  sharlok [ Sun Apr 15, 2018 3:11 pm ]
Post subject:  I have just registered for a free hosting

hello
thanks for providing such great hosting freehostia
please, I have just registered for a free hosting today. I want to cancel it please and cancel any services I subscribed for because I changed my mind about the whole idea of my website so I have to subscribe again with different steps or may be different plans.
so how can I delete the hosting subscriptions and all related services including domain and others?
and many thanks in advance

Author:  george100 [ Sun Apr 15, 2018 5:16 pm ]
Post subject:  Re: I have just registered for a free hosting

Hello,

We will be able to delete your account on your behalf after you open a support ticket from the hosting control panel with this request. Looking forward to hearing from you.

Best Regards,
George Harris

Author:  sharlok [ Sun Apr 15, 2018 5:44 pm ]
Post subject:  Re: I have just registered for a free hosting

Thanks so much for your reply. I appreciate. could you tell me please how can I open support ticket as I can not find this option on the control panel?
and many thanks in advance

Author:  marginski [ Mon Apr 16, 2018 5:02 am ]
Post subject:  Re: I have just registered for a free hosting

Hello,

You can open a support ticket by logging into your hosting accounts control panel. Once logged in you would have to hover your mouse cursor over the "Help" button found in the upper left corner, a dropdown menu will unfold itself and there you will see the option to open the referred ticket.

Regards,
Mihail Marginski

Author:  sharlok [ Mon Apr 16, 2018 10:56 am ]
Post subject:  Re: I have just registered for a free hosting

thanks so much for the help, but unfortunately I can not log in my control panel today. what should I do?

Author:  Miles [ Mon Apr 16, 2018 2:13 pm ]
Post subject:  Re: I have just registered for a free hosting

Hello,
You can reset your password for the account with your account username and email address at:
https://cp.freehostia.com/login/lost-password

or contact us at {email: "support at freehostia dot com} with details for the account so can try to assist you.

Author:  sharlok [ Wed Apr 18, 2018 10:57 am ]
Post subject:  Re: I have just registered for a free hosting

thanks so much for the helpful reply. I already opened a support ticket. and I deleted my domain.
they told to delete my hosting and account, it would be on their behalf
then I could not log in again the next day.
how to be sure, please if my hosting and account were deleted as I can not log in anymore to contact them?
and many thanks in advance

Author:  george100 [ Wed Apr 18, 2018 4:42 pm ]
Post subject:  Re: I have just registered for a free hosting

The account has been deleted upon you request, which is why you are no longer able to log in.

Best Regards,
George Harris
ModeratorsTeam
Freehostia.com

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