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webmail doesn't list the emails that have been received
http://forum.freehostia.com/viewtopic.php?f=5&t=103
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Author:  henpar [ Tue May 02, 2006 4:32 am ]
Post subject:  webmail doesn't list the emails that have been received

Hello again,
I sent 2 test emails to the webmail account created in the hosting package.
I have checked a couple of times and although the autoresponses have been received, the webmail account shows the inbox as empty.
I noticed this comment on one of the FAQ posts:
Quote:
You can not create an email account with your free subdomain

The name for the webmail is actually info@ the name of my own domain. I am using the free package, though, and I have a webmail account I can log into... Can you help me resolve this or advise starting a ticket.
Many thanks.

Author:  steve [ Tue May 02, 2006 4:52 am ]
Post subject: 

Your email account won't be working until the name servers get updated - you should see a green check-sign next to your domain in the Hosted Domains section.

Author:  henpar [ Tue May 02, 2006 5:15 am ]
Post subject: 

Hi,
yes the domain server had been updated a couple of days ago. The DNS hosting has a green check-sign.
I created the webmail today via freehostia in the email manager section. Freehostia sent me a mail informing where to log in etc & that works fine, the autoresponse is also returned when I try to send a mail. But when I log into the webmail (at supremeWebMailLogin) there are no mails in the inbox. Do I still need to wait for an update anyway? Please note I have created info@_the_domain_hosted_with_you mail (I am using the free package).
Thanks for your swift response

Author:  steve [ Tue May 02, 2006 5:29 am ]
Post subject: 

The problem seems to be on our end. As I also said in teh ticket, I have contacted our administrators and we will let you know as soon as we have their reply. Sorry for the inconvenience caused.

Author:  henpar [ Tue May 02, 2006 5:51 am ]
Post subject: 

Thanks for your help

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