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 Post subject: Seeting up E-mail with chocolate account
PostPosted: Mon Apr 30, 2012 12:34 am 
Newbie
Newbie

Joined: Mon Apr 30, 2012 12:30 am
Posts: 2
Hi I have a chocolate account and am trying to set up an email, but it doesn't seem to be working. It says "smtp 535 authentication failed" in the webmail. Sorry if this is a newb question or has been answered already.

Tim


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 Post subject: Re: Seeting up E-mail with chocolate account
PostPosted: Mon Apr 30, 2012 4:06 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
bigfreeze wrote:
Hi I have a chocolate account and am trying to set up an email, but it doesn't seem to be working. It says "smtp 535 authentication failed" in the webmail. Sorry if this is a newb question or has been answered already.

Tim


Hello,

Please note that you are currently using our Chocolate/Free hosting plan, which does not allow you to send or forward emails (SMTP is disabled). Any kind of scripts that send emails will not work as either which is the reason for the problem that you experience.
Our paid hosting plans do not have this restriction so you will be able to send e-mails from your account with us. You can upgrade your web hosting plan from the "Change plan" section on your control panel, you will find the link on the left "Upgrades" menu.

Please note that you will have to set either the "TO" or the "FROM" filed of your e-mail form to be an operational e-mail address created with your account with us, so the mail form could be operational.

Upgrading to a paid hosting plan would also remove the 500KB file size limit, which the Free plan has, so you will be able to upload larger files. More detailed information about our hosting plans features and prices you are able to see here:

http://freehostia.com/compare-hosting-plans.html

If you have any further questions or problems, please do not hesitate to contact us!

_________________
Best Regards,
WidWool


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 Post subject: Re: Seeting up E-mail with chocolate account
PostPosted: Tue May 01, 2012 1:46 am 
Newbie
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Joined: Mon Apr 30, 2012 12:30 am
Posts: 2
ok thanks. This can be closed


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