FreeHostia Forums
http://forum.freehostia.com/

receiving duplicate emails for 404 page, only need 1 email
http://forum.freehostia.com/viewtopic.php?f=5&t=65876
Page 1 of 1

Author:  student101 [ Mon Jun 05, 2017 10:54 pm ]
Post subject:  receiving duplicate emails for 404 page, only need 1 email

:shock: :lol:
Quote:
How do I get only 1 email instead of duplicates :?:

Author:  student101 [ Mon Jun 05, 2017 11:10 pm ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

I've tried changing the script with no luck

Author:  Henry[W] [ Tue Jun 06, 2017 3:06 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

Thank you for contacting us.

In this case I would suggest that you open a ticket from your control panel, so that we can inspect the script files and reproduce the issue, which would show us what exactly could be causing the issue and resolve it.

Author:  student101 [ Tue Jun 06, 2017 6:37 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

Thanks @Henry,
[quo :D te="Henry[W]"]Thank you for contacting us.
In this case I would suggest that you open a ticket from your control panel, so that we can inspect the script files and reproduce the issue, which would show us what exactly could be causing the issue and resolve it.[/quote]

Author:  student101 [ Tue Jun 06, 2017 8:24 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

this is basically the response I received... hilarious! :lol:

Quote:
Also, note that we do not provide scripts debugging services.


Henry[W] wrote:
Thank you for contacting us.

In this case I would suggest that you open a ticket from your control panel, so that we can inspect the script files and reproduce the issue, which would show us what exactly could be causing the issue and resolve it.

Author:  Henry[W] [ Fri Jun 09, 2017 12:47 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

I have just checked the ticket in question and as my co-worker has mentioned the "Outgoing Connections" are disabled and because of that you are not able to connect to 3rd party servers (this include mail-services) since you are trying to use a different mail service because the Free plan on which you are on does not have the SMTP function enabled.

** Also the quote that you have posted is correct, we don't provide debugging for custom scripts unfortunately, which means that you will have to contact either the vendor of the script or your developer for further assistance.

Author:  student101 [ Fri Jun 09, 2017 5:34 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

Thanks @Henry,
It was working 100% fine until it changed a few days ago, thankfully its resolved :lol:

Henry[W] wrote:
I have just checked the ticket in question and as my co-worker has mentioned the "Outgoing Connections" are disabled and because of that you are not able to connect to 3rd party servers (this include mail-services) since you are trying to use a different mail service because the Free plan on which you are on does not have the SMTP function enabled.

** Also the quote that you have posted is correct, we don't provide debugging for custom scripts unfortunately, which means that you will have to contact either the vendor of the script or your developer for further assistance.

Author:  rdimitrov [ Sun Jun 11, 2017 4:57 am ]
Post subject:  Re: receiving duplicate emails for 404 page, only need 1 ema

Thank you for the update on the subject!

If there is anything else we can assist you with do not hesitate to open a support ticket from the Help section of your hosting control panel and contact us again.

Best Regards,
Paul Kingsman

Page 1 of 1 All times are UTC
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
http://www.phpbb.com/