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 Post subject: cant sent mail.
PostPosted: Thu Nov 08, 2007 12:53 am 
Newbie
Newbie

Joined: Wed Aug 08, 2007 1:35 pm
Posts: 12
I just realised my mail server had been changed, no longer the hex17, and i also realised i have not been able to sent mail out. Is anyone facing this problem?


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 Post subject:
PostPosted: Thu Nov 08, 2007 4:06 am 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
Could you, please, open a Trouble Ticket from your account with us. In order to do this use the Open New Ticket menu in the hosting account Control Panel. Our Support Team will assist you as soon as possible!

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Burton
ModeratorsTeam
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 Post subject:
PostPosted: Thu Nov 08, 2007 4:32 am 
Newbie
Newbie

Joined: Wed Aug 08, 2007 1:35 pm
Posts: 12
Burton wrote:
Could you, please, open a Trouble Ticket from your account with us. In order to do this use the Open New Ticket menu in the hosting account Control Panel. Our Support Team will assist you as soon as possible!


I did open a ticket since last nite. Now just trying to found out if i m the only one or others are also facing the same problem.


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 Post subject:
PostPosted: Fri Nov 09, 2007 5:49 am 
Newbie
Newbie

Joined: Wed Aug 08, 2007 1:35 pm
Posts: 12
Am i the only one? We cant send or receive for the pass 36 hours.......


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 Post subject:
PostPosted: Fri Nov 09, 2007 4:23 pm 
Newbie
Newbie

Joined: Fri Nov 09, 2007 4:17 pm
Posts: 2
No Phil, you're not the only one. Mine has been down for 12 hours. I left a ticket last night and they replied that they knew about the problem and were attending to it. But this is too much. I have had many downs recently and they keep changing the server name with no customer notification. They told me last night that a server change should not affect my settings at my end, but I don't know about that, I have server names in my email config. I am thinking that I regret paying a year in advance.


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 Post subject:
PostPosted: Fri May 22, 2009 9:53 am 
Newbie
Newbie

Joined: Sat May 09, 2009 3:01 pm
Posts: 10
Location: Plymouth
I can't send e-mail as well.

I opened a trouble ticket, and they said that becouse I had a FREE acount at FREEHOSTIA, I couldn't send email. :x But you can upgrade for $3-4 a month...

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Daniel Christopher

www.DanielHChristopher.Me.Uk
Me@DanielHChristopher.Me.Uk


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