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 Post subject: emailing not working
PostPosted: Thu Dec 20, 2007 1:19 am 
Newbie
Newbie

Joined: Thu Dec 20, 2007 1:14 am
Posts: 4
I moved to freehostia from a previous web host. Previously, I've been receiving email notifications from new comments posted and contact forms just fine. I now use the value plan from freehostia, but I'm unable to receive email. I have SMTP enabled so I'm not sure what's wrong. It can't be anything wrong with my script because it's worked previously. I tried the simple phpmail() in a test run but it only works when POP is enabled and it's a very simple script. Do any of you have the same problem? Also, my value plan has been activated but I still haven't received an email confirmation from anyone. I created my account Friday. Should I not have received a confirmation mail by now or should I wait longer?

Thanks,
Sue


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 Post subject:
PostPosted: Thu Dec 20, 2007 9:31 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Hello Sue,

It will be better if you open a trouble ticket regarding this issue. Then we will be able to help you. This can be done via 'Help Center' menu of your Control Panel.

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Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Fri Dec 21, 2007 4:46 am 
Newbie
Newbie

Joined: Thu Dec 20, 2007 1:14 am
Posts: 4
Sorry but I already tried opening a ticket but my question was not sufficiently answered. Basically, they said there's nothing wrong with the server and there must be something wrong with my script or the email places I'm sending the mail to.


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 Post subject:
PostPosted: Fri Dec 21, 2007 11:14 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Could you post again in the opened ticked. Then we will be able to assist you in order to solve this issue.

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Andy
ModeratorsTeam
Freehostia.com


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