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Cant Send email
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Author:  Corban [ Thu Jan 31, 2008 12:30 pm ]
Post subject:  Cant Send email

Hi I Just upgraded from a free account to a paid account and am still unable to send emails. I get the following response
Your message did not reach some or all of the intended recipients.

Subject: Test Email
Sent: 31/01/2008 10:50 PM

The following recipient(s) cannot be reached:

'Email deleted here' on 31/01/2008 10:50 PM
550 relay not permitted

Any help!

Author:  FnCool [ Fri Feb 01, 2008 5:22 pm ]
Post subject: 

i'm not 100%, but this sounds like an authentication issue.

i'd google the error message to learn more.

Author:  Burton [ Fri Feb 01, 2008 5:23 pm ]
Post subject: 

Could you please open a trouble ticket from your account with us so we will be able to investigate this issue?

Author:  Jacob [ Tue Apr 08, 2008 3:54 am ]
Post subject: 

I get:

An unknown error has occurred. Subject 'Test', Account: '.*..... (FW@......)', Server: '', Protocol: SMTP, Server Response: '550 is blacklisted at', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69

Author:  Burton [ Tue Apr 08, 2008 1:15 pm ]
Post subject: 

I will advice you to open a trouble ticket from your account with us, too. We will need to check your account status and domain name in order to be able to assist you in this situation.

Author:  mike32 [ Mon Nov 17, 2008 1:51 am ]
Post subject: 

I also have the same problem. I'm able to receive emails from some mail servers like hotmail. But not from and others. I also get the "550 relay not permitted" error when I try to send emails from my own email address. I would like to know when this problem will be fixed or If I can do something to fix it on my account manager. Because I think I'm loosing some very important emails.

Thanks in advance

Author:  widwool [ Mon Nov 17, 2008 2:41 am ]
Post subject: 

Please open the trouble ticket for this issue via Control Pnael Help menu and then we will be able to assist you further.

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