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 Post subject: freehostia email limitations
PostPosted: Thu May 22, 2008 4:41 pm 
Newbie
Newbie

Joined: Fri Aug 03, 2007 10:06 pm
Posts: 8
Once you get email working, here are some considerations

1) emails from a php script arrive late or disappear all together
2) emailing once every 15 minutes is straining freehostia smtp server (?!)

I have a value hosting plan. I am sending an email from a php script every 15 minutes. About 30% of the emails don't quickly show up at the destination email server. About 10% of the emails never seem to arrive (20% arrive up to 24 hours late).

I opened a ticket regarding this, and the answer is there is nothing wrong with freehostia servers. On further questioning, I was told one email every 15 minutes is too much for freehostia smtp server. My application potentially will need to send maybe 30 emails every 15 minutes.

Obviously this is unacceptable if you are relying on sending alot of emails with your freehostia account. Just thought people should be aware of this before you spend money on an account here.

Admins feel free to jump in and correct me if I'm mistaken!
-Andy


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 Post subject:
PostPosted: Thu May 22, 2008 5:00 pm 
Newbie
Newbie

Joined: Tue Feb 19, 2008 6:38 pm
Posts: 20
There is a security and permanent restriction in order to prevent our SMTP server to be used for sending SPAM.

Thank you for you understanding regarding this case.


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 Post subject:
PostPosted: Thu May 22, 2008 9:01 pm 
Newbie
Newbie

Joined: Fri Aug 03, 2007 10:06 pm
Posts: 8
Ok, so there is some SPAM protection going on, not an overloaded smtp server, that sounds more likely to me.

Please tell us what the outgoing email limit is so we don't hit it. Is there a limit per hour, per day, or what?
thanks
-Andy


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 Post subject:
PostPosted: Fri May 23, 2008 4:27 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Hello Andy,

Yes, there is a restriction. You are not allowed to send more that 300 e-mail messages per hour and 1500 per 24 hours.

_________________
Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Fri May 23, 2008 5:03 pm 
Newbie
Newbie

Joined: Fri Aug 03, 2007 10:06 pm
Posts: 8
Thanks Andy, you always provide a good answer.

Still don't understand why email has delays when sent from freehostia smtp server. I switched to using gmail's smtp server (500 email limit per day) for more reliable and timely email:


<?php
require_once "Mail.php";

$from = "Sandra Sender <sender@example.com>";
$to = "Ramona Recipient <recipient@example.com>";
$subject = "Hi!";
$body = "Hi,\n\nHow are you?";

$host = "ssl://smtp.gmail.com";
$port = "465";
$username = "smtp_username";
$password = "smtp_password";

$headers = array ('From' => $from,
'To' => $to,
'Subject' => $subject);
$smtp = Mail::factory('smtp',
array ('host' => $host,
'port' => $port,
'auth' => true,
'username' => $username,
'password' => $password));

$mail = $smtp->send($to, $headers, $body);

if (PEAR::isError($mail)) {
echo("<p>" . $mail->getMessage() . "</p>");
} else {
echo("<p>Message successfully sent!</p>");
}
?>

reference: http://email.about.com/od/emailprogramm ... 073006.htm


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 Post subject:
PostPosted: Tue May 27, 2008 2:59 pm 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
Please, regarding such problems use the trouble ticket system located in your hosting account Control Panel. Our support member will assist you in finding a solution.

_________________
Best Regards,
Burton
ModeratorsTeam
Freehostia.com


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