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 Post subject: Email Not Working During Maintenance
PostPosted: Mon Oct 20, 2008 6:08 pm 
Newbie
Newbie

Joined: Mon Oct 20, 2008 6:05 pm
Posts: 2
Hi, I use my email provider by yourselves through MS Outlook, this is all working correctly. A number of my clients are trying to email whilst you carry out this maintenance work and they continually receive bounce backs.

You have assured me as with all customers that emails wont be affected at this time, but mine are! Please can you help me as my business is now suffering.

My email address registered with your servers is james@aitkenphotography.com

Thanks


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 Post subject:
PostPosted: Tue Oct 21, 2008 2:42 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
I'm afraid that problem with mbox.freehostia.com mail server appeared. Our administrators are currently working in order to resolve this issue.

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Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Tue Oct 21, 2008 8:48 pm 
Newbie
Newbie

Joined: Mon Oct 20, 2008 6:05 pm
Posts: 2
Andy wrote:
I'm afraid that problem with mbox.freehostia.com mail server appeared. Our administrators are currently working in order to resolve this issue.


Would you be able to let me know how long this will take and when we can expect a solution as this is going on too long now considering it is my business email!?


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 Post subject:
PostPosted: Wed Oct 22, 2008 4:04 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 424
Unfortunately we are not able to give any deadlines when the problem will be resolved. Please open a trouble ticket from your account with us and provide us so we will be able to investigate this issue for you. You will be able to do this via the Open New Ticket menu of your account control panel Help Center section.

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Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Email Not Working During Maintenance
PostPosted: Mon Nov 21, 2011 2:39 pm 
Newbie
Newbie

Joined: Sat Nov 19, 2011 6:05 pm
Posts: 1
Location: Espanya
I followed all the steps listed on the other posts. I have requested the email be sent again....I have not received an activation email.

Thanks


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 Post subject: Re: Email Not Working During Maintenance
PostPosted: Tue Nov 22, 2011 4:31 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
Hello,



Please provide us with the e-mail address which you have used for your hosting account registration to support@freehostyia.com. Then we will be able to resend the Welcome e-mail with your login details to you.


Ruizme wrote:
I followed all the steps listed on the other posts. I have requested the email be sent again....I have not received an activation email.

Thanks

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Best Regards,
WidWool


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