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 Post subject: PROBLEMS PROBLEMS AND EVEN MORE GRRRRRR
PostPosted: Wed May 03, 2006 6:04 pm 
Newbie
Newbie

Joined: Wed May 03, 2006 12:50 pm
Posts: 18
ok im a little pissed off as im trying this new host i like you r hosting plans and i was going to pay for the advanced plan i dont think im going to though y??
because i have signed up and i cant conection to the ftp

[18:53:21] SmartFTP v2.0.993.28
[18:53:21] Resolving host name "benkea4.freehostia.com"
[18:53:21] Connecting to 64.72.112.14 Port: 21
[18:53:23] Connected to benkea4.freehostia.com.
[18:53:24] 220 ProFTPD 1.2.9 Server (serv3.freehostia.com) [serv3.freehostia.com]
[18:53:24] USER benkea4
[18:53:26] 331 Password required for benkea4.
[18:53:26] PASS (hidden)
[18:53:27] 530 Login incorrect.

and for my parked domain i get the same message
www.codingshack.com
all should be working but no your servers have messed up now im stuck with out a doamin name and a web site

when i try to go and my www.codingshack.com
i get this
This host will be working within 10 minutes.

but that was an hours ago
when i try my sun domain
benkea4.freehostia.com
i get an index of...
hmm but i cant use the ftp as it will not let me login
if this is fixed soon i will still pay for your advanced plan as i really want but i dont want to be paying for some thing that does not work right!!!

P.S
Please dont tell me to get a ticket i dont know what that means i seen it and i dont know how it works


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 Post subject:
PostPosted: Thu May 04, 2006 9:24 pm 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
Hello,

We experience a server problem that is the cause for the situation that you have. Our system administrators are working on this problem in the moment and I think that soon they will solve this. Unfortunately they will need several hours to investigate and test the server after that. We are terribly sorry for the inconvenience caused to you because of this.

Best Regards,
Burton


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 Post subject:
PostPosted: Thu May 04, 2006 10:31 pm 
Newbie
Newbie

Joined: Wed May 03, 2006 12:50 pm
Posts: 18
hmm well i hav been waiting for two days now i can login to the ftp now but my domain it still mess up i real want this fix. it's asif the domain it pointed to another dir with nothing in ?? but yet i have my files in there??


im so lost here im starting to think thi will never get fixed


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 Post subject: Same here...
PostPosted: Fri May 05, 2006 2:57 am 
Newbie
Newbie

Joined: Fri May 05, 2006 2:45 am
Posts: 4
Yesterday, I was just experimenting on the custom dns. I could not revert lostfocus.freehostia.com to have this ip 64.72.112.14. It's been giving me this new IP 147.202.45.202... Any link to the problem?

I could not ftp anymore. The website when accessed is saying the host will be available in 10 minutes...


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 Post subject:
PostPosted: Fri May 05, 2006 6:10 am 
Site Admin

Joined: Thu Mar 30, 2006 7:51 am
Posts: 208
We currently work on this server and I hope we can fix the problem very soon. Please excuse us for the inconvenience caused.


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 Post subject:
PostPosted: Fri May 05, 2006 8:39 am 
Newbie
Newbie

Joined: Fri May 05, 2006 2:45 am
Posts: 4
jazzy wrote:
We currently work on this server and I hope we can fix the problem very soon. Please excuse us for the inconvenience caused.


Ok, no problem. Right now, even the kensat.freehostia.com is gone. :-(

I couldnt test Elefante modules...

Regards


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 Post subject: For Paid hosting...
PostPosted: Sat May 06, 2006 4:53 pm 
Newbie
Newbie

Joined: Fri May 05, 2006 2:45 am
Posts: 4
does it take this long to fix? I dont get the 10 minute availability, it's URL not found...


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 Post subject:
PostPosted: Sat May 06, 2006 4:57 pm 
Site Admin

Joined: Thu Mar 30, 2006 7:51 am
Posts: 208
Please open a trouble ticket from your Control panel's Help Center.


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