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 Post subject: My new Hosted Domain does not works
PostPosted: Sun Mar 04, 2007 1:14 am 
Newbie
Newbie

Joined: Sun Mar 04, 2007 1:10 am
Posts: 1
Location: Costa Rica
Hello.
You do a great service but I have a problem.
I bought yesterday a domain from www.nic.cr and I hosted it in freehostia and the domain support tell me that the domain is ready for use an active. The problem is when I check the domain in "Hosted domains section" it tells me that my domain (www.reinadelamor.co.cr) has a problem with the DNS and that: "the domain name does not have the required name servers set or the DNS update has not been completed yet. Domain name registrations and DNS modifications usually take up to 48 hours to update after they have been initiated."
But according to the domain support people my domain is already to use.
I used ping with "cmd" and its says that: "could not find the host www.reinadelamor.co.cr"
I checked the DNS and the IP's and they are right writed in my domain's settings.
I would like you can help me.
Thank you very much.


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 Post subject:
PostPosted: Sun Mar 04, 2007 3:26 am 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
Could you, please, open a Trouble Ticket from your account with us. In order to do this use the Open New Ticket menu in the hosting account Control Panel. Our Support Team will assist you as soon as possible!

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Burton
ModeratorsTeam
Freehostia.com


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