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 Post subject: Vps account
PostPosted: Fri Jun 22, 2012 11:32 am 
Newbie
Newbie

Joined: Sat Jan 24, 2009 11:58 am
Posts: 6
June/22/2012
Hello,I bought a vps account,i hosted my domain on vps and everything is fine until today, I can not login, I contacted support(support@propersupport.com), he told me that the vps is not for mine and it belongs to another person,and said that The fact that i have a copy of a certain welcome email does NOT prove that i am the account owner.
What to do ?i have payed for this account,please help,thank you
Ps:in my email box,i have all welcome emails wi login and passwords.


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 Post subject: Re: Vps account
PostPosted: Fri Jun 22, 2012 12:08 pm 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
I will strongly advice you to continue your communication with our support member by providing him with evidence like welcome email, invoice copy, etc. This is how you will assure him that you are the owner of the VPS account with us.

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Best Regards,
Burton
ModeratorsTeam
Freehostia.com


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