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 Post subject: Activation Email
PostPosted: Wed Jul 17, 2013 1:54 pm 
Newbie
Newbie

Joined: Wed Jul 17, 2013 1:52 pm
Posts: 4
I signed up a few days ago, but I never received the activation email and even sent a ticket and an email but still did not receive anything. The domain name I registered is biancasing.com.

Thanks


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 Post subject: Re: Activation Email
PostPosted: Thu Jul 18, 2013 4:13 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
Hello,

I have re-sent the Welcome e-mail with login details for this account to the provided administrative contact e-mail address for your hosting account.
Please note that some e-mail service providers like Yahoo and Hotmail detects e-mails from our system as a spam and moves them to the Spam/Junk section of the mailbox. Therefore I would advise you to check these sections in your mailbox, if you do not receive the Welcome e-mail within 30 minutes.

Please do not hesitate to contact us again, if you have any other questions or problems.

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Best Regards,
WidWool


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 Post subject: Re: Activation Email
PostPosted: Mon Jul 29, 2013 6:42 am 
Newbie
Newbie

Joined: Wed Jul 17, 2013 1:52 pm
Posts: 4
Hi,

I have checked again (even the Spam section) and still have not received any activation e-mail. Is it possible to send it to sing_bianca@yahoo.com instead?

Thanks


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 Post subject: Re: Activation Email
PostPosted: Tue Jul 30, 2013 4:49 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
Fwapi wrote:
Hi,

I have checked again (even the Spam section) and still have not received any activation e-mail. Is it possible to send it to sing_bianca@yahoo.com instead?

Thanks



Please mail us to {email: "support at freehostia dot com} about this matter, then we will be able to assist you further. Thank you!

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Best Regards,
WidWool


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 Post subject: Re: Activation Email
PostPosted: Wed Jul 31, 2013 4:53 pm 
Newbie
Newbie

Joined: Wed Jul 17, 2013 1:52 pm
Posts: 4
I have sent an email 2 days ago but still have not received a reply.

Thanks


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 Post subject: Re: Activation Email
PostPosted: Fri Aug 02, 2013 4:44 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 424
Hello,

All email messages are answered in our system and yours should be responded as well.
I would advise you to try this again or use an alternative email address to contact us, so we can assit you further in this case.
Looking forward to hearing from you.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: Activation Email
PostPosted: Tue Aug 20, 2013 3:38 am 
Newbie
Newbie

Joined: Wed Jul 17, 2013 1:52 pm
Posts: 4
I have tried several times to send an email with different email addresses but I still never received the activation email. Is there any other way?

Thanks


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 Post subject: Re: Activation Email
PostPosted: Tue Aug 20, 2013 4:47 am 
Newbie
Newbie

Joined: Sat May 25, 2013 9:31 pm
Posts: 11
Please try again emailing us and double check the recipient address. It should be "support at freehostia dot com".
Thank you very much! We are looking forward to hearing from you!

_________________
Best Regards,
Nick Patterson
Freehostia.com


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