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 Post subject: Account Suspended. Pls help
PostPosted: Thu Mar 06, 2008 5:53 am 
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Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
My account has been suspended yesterday(4th March) for reasons unknown to me. I have emailed support but haven't got any reply back. More than 24 hrs have passed and it's really hurting my customers now. Please let me know what the problem is and how can it be fixed. Pls pls pls help...this is really important.
username: sayran
domain: sayan.freehostia.com


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 Post subject:
PostPosted: Thu Mar 06, 2008 10:16 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Your account won't be activated anymore. It was suspended because of received abuse report. You have violated our Terms of Service:

II. Freehostia.com may terminate user accounts at any time, without notice for conduct that violates these guidelines, or for any other reason, and may terminate user accounts and delete any and all user information for conduct that Freehostia.com believes is harmful to the business of Freehostia.com, or any of its users, or partners. Pages found in violation of these items may be subject to immediate deletion and removal from our servers, and their webmasters subject to banishment from the Freehostia.com network. The following is a non-exclusive list of content and behaviors that are UNACCEPTABLE on Freehostia.com:
a. Content that contains or contains links to: nudity, pornography, adult content, sex,extreme violence, or foul language.
b. Content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy-related information, whether for educational purposes or not.
c. Content that has been promoted through the sending of unsolicited email (spamming) or mail fraud schemes, or pages that promote or condone the sending of unsolicited email. Users who utilize Freehostia.com resources, including e-mail addresses, for spam are also subject to prosecution to the fullest extent of the law.
d. Content that commits acts of copyright, trademark, patent, trade secret or other intellectual property infringement.
e. Content that is racist, or otherwise extremely offensive to others, including content which aggravates, harasses, threatens, defames, or abuses others.
f. Storage of log files or non-HTML content, or any use of space that circumvents the display of advertising.
g. Having password-only, hidden, or restricted access pages (all Web pages must be accessible to the Internet community at large).
h. Sites that exploit images of children under 18 years of age.
i.Binary files, downloads, etc. that are not linked to an HTML page on the user's site, such that an advertising banner is displayed. Links back to files on a user's Freehostia.com page from other sites must also link first to an HTML page on Freehostia.com, which then links to the binary files.
j. Content that contains, links to, or participates in pyramid schemes, gambling, raffles, lotteries, and so forth.
k. Content that posts or discloses personal identification information or private information of individuals under the age of 13 or in connection with materials directed toward individuals under the age of 13 without verifiable parental consent.
l. Content that provides, sells, or offers to sell the following: controlled substances, illegal drugs and drug contraband, alcohol, weapons, pirated materials, pornography or sexual products, programs to attack others, illegal goods, escort services, instructions on making, assembling, or obtaining illegal goods or weapons, information used to break copyright or trademark violations, to destroy others' property, or to harm any people or animals.
m. Content that takes part in, or allows any third party to take part in, the following: reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of the Technology; individual passworking of Member sites or pages; altering copyright notices and attributes (unless permitted in writing by the author/owner); and such practices.
n. Content that provides access to peer to peer (P2P) networks or streams/broadcasts media files (such as torrent trackers, Internet broadcasting applets, web radio stations, etc.)

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Andy
ModeratorsTeam
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 Post subject:
PostPosted: Thu Mar 06, 2008 4:02 pm 
Newbie
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Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
i received abuse reports thrice(that too I think the last one was 3 months ago) ,and I promptly made the changes. All the reports were about videos which were copyrighted and I was not aware of. As soon as I was told, I removed them. I haven't received any complaints in the last 3 months. I still have the copies of the emails and can send it to you. Please let me know if that will solve the problem.

If you still think it can't be activated could you please unblock it for a week, so that I can let my customers know that?


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 Post subject:
PostPosted: Thu Mar 06, 2008 4:29 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Abuse report has been received on 03-04-2008. Sender was Indian broadcasters, Kumarina. Without their permission we won't be able to activate your site again.

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Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Thu Mar 06, 2008 4:47 pm 
Newbie
Newbie

Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
weird, I didn't receive any email from this person. Do you have his/her email so that I can talk to her and resolve this issue. I did a google with "Indian broadcasters, Kumarina" and it didn't fetch anything related to that. So I have a feeling this is some competitor site. It would be great if you can forward me the complaints and the contact details.
My email is sayanranu@gmail.com
I take extreme care in maintaining my site and have always removed any copyrighted material when reported. I received complaints thrice before and still have the emails where they re checked and confirmed that the site is fine.
thanks for your cooperation.


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 Post subject:
PostPosted: Fri Mar 07, 2008 6:03 pm 
Newbie
Newbie

Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
someone pls reply and let me know the email of the person who reported the abuse. I really wanna solve this issue and know where the problem is. The website is very important for me.


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 Post subject:
PostPosted: Wed Mar 12, 2008 5:20 am 
Newbie
Newbie

Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
why is the support team not even replying? I am not asking for too much, just wanna know where I went wrong so that i can correct the content of my site.


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 Post subject:
PostPosted: Thu Mar 13, 2008 7:44 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
This is the e-mail address that you have requested:

ClydeS@pczlaw.com

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Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Fri May 02, 2008 8:26 pm 
Newbie
Newbie

Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
Hi,

I have got the release permission from the organization that made the abuse report. Here is the copy of the email. You can also confirm by emailing them and talking to them directly.

from Jonathan Benartzi <jonathan@liveasia.tv>
to Sayan Ranu <sayanranu@gmail.com>,
date Mon, Apr 21, 2008 at 1:43 AM
subject RE: India live copyright infrigment

hide details Apr 21 (12 days ago)


Reply



Dear Mr. Ranu,



Following internal review of your case, we have decided to consider your request and approach your ISP for a release of site.

The release is pending your agreement for the below conditions:



* You will make sure no illegal / IP infringing content appears on your site.
* You will refrain from adding feeds from TV sites without getting their written approval.
* You will place a fixed (period of 6 months) link / banner referring visitors to our site for watching Indian TV live legally. This banner / link will be considered as the compensation for all of our losses and damages resulted from your illegal activities.



Please confirm and we will go a head with the release.



Best,

Jonathan


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 Post subject:
PostPosted: Sat May 03, 2008 12:05 am 
Newbie
Newbie

Joined: Tue Feb 19, 2008 6:38 pm
Posts: 20
In order to activate your account I will need an confirmation from jonathan@liveasia.tv. Could you please ask them to contact us at {email: "support at freehostia dot com}?

Thank you.


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 Post subject:
PostPosted: Sat May 03, 2008 12:28 am 
Newbie
Newbie

Joined: Thu Mar 06, 2008 5:50 am
Posts: 9
sure...i will forward your request to him


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