It is currently Thu Oct 17, 2019 6:19 am


All times are UTC


Forum rules


Please click here to view the forum rules



Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Error 403 Forbidden, please help!!
PostPosted: Thu Jan 29, 2009 12:04 am 
Newbie
Newbie

Joined: Wed Jan 28, 2009 11:47 pm
Posts: 2
Hi, my website www.glowsurfshop.com, hosted for free in Freehostia is giving me the 403 error for about 2 months. I try everything to solve the problem and i can't solve that.

Hi need urgent help because this is a business website and we need of the website. We are thinking in change to a paying host but first we need the problem solved. :(

Please help us fast. Very fast please. :?: :?:


Top
 Profile  
 
 Post subject:
PostPosted: Thu Jan 29, 2009 3:37 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 437
The reason for the problem that you experience is because you have deleted your domain name folder and you have uploaded your files to different folder which is not correct. I have recreated your domain name folder and your domain name is now fully operational on our end. Now you will have to copy your files or to upload them again to your domain name folder. The correct path to your domain name folder where your files must be placed is:

/www/glowsurfshop.com/

If we can help you with any other problem, do not hesitate to contact us again.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


Top
 Profile  
 
 Post subject: sorry
PostPosted: Fri Jan 30, 2009 12:28 am 
Newbie
Newbie

Joined: Wed Jan 28, 2009 11:47 pm
Posts: 2
Sorry but before i see this message i have deleted every files existeting in my account to try to publish again.

So if you can do the same thing that you have done again i appreciate.

Sorry, and please solve the problem again.

Sorry one more time, and congratulations for the excelent service, and quick support.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jan 30, 2009 5:19 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 437
I have recreated your domain name folder again for you. The domain name is fully operational now on our end. Please check this issue again from your end.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


Top
 Profile  
 
 Post subject:
PostPosted: Wed Jan 13, 2010 3:22 am 
Newbie
Newbie

Joined: Wed Jan 13, 2010 3:19 am
Posts: 1
i have the sameproblem
please help i deleted everything!!!


www.mindcheap.com is the website


Top
 Profile  
 
 Post subject:
PostPosted: Wed Jan 13, 2010 5:42 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 437
kelhen3 : Please open a trouble ticket from your account with us so we will be able to investigate this issue for you. You will be able to do this via the Open New Ticket menu of your account control panel Help Center section.
Looking forward to hearing from you.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ]  Moderators: Moderators, Support Team

All times are UTC


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Hosting | Domains | Servers | Extras | Order | Support | Contacts | FreeHostia © 2011