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Error 403 Forbidden, please help!!
http://forum.freehostia.com/viewtopic.php?f=6&t=9582
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Author:  GLOWsurfshop [ Thu Jan 29, 2009 12:04 am ]
Post subject:  Error 403 Forbidden, please help!!

Hi, my website www.glowsurfshop.com, hosted for free in Freehostia is giving me the 403 error for about 2 months. I try everything to solve the problem and i can't solve that.

Hi need urgent help because this is a business website and we need of the website. We are thinking in change to a paying host but first we need the problem solved. :(

Please help us fast. Very fast please. :?: :?:

Author:  Miles [ Thu Jan 29, 2009 3:37 am ]
Post subject: 

The reason for the problem that you experience is because you have deleted your domain name folder and you have uploaded your files to different folder which is not correct. I have recreated your domain name folder and your domain name is now fully operational on our end. Now you will have to copy your files or to upload them again to your domain name folder. The correct path to your domain name folder where your files must be placed is:

/www/glowsurfshop.com/

If we can help you with any other problem, do not hesitate to contact us again.

Author:  GLOWsurfshop [ Fri Jan 30, 2009 12:28 am ]
Post subject:  sorry

Sorry but before i see this message i have deleted every files existeting in my account to try to publish again.

So if you can do the same thing that you have done again i appreciate.

Sorry, and please solve the problem again.

Sorry one more time, and congratulations for the excelent service, and quick support.

Author:  Miles [ Fri Jan 30, 2009 5:19 am ]
Post subject: 

I have recreated your domain name folder again for you. The domain name is fully operational now on our end. Please check this issue again from your end.

Author:  kelhen3 [ Wed Jan 13, 2010 3:22 am ]
Post subject: 

i have the sameproblem
please help i deleted everything!!!


www.mindcheap.com is the website

Author:  Miles [ Wed Jan 13, 2010 5:42 am ]
Post subject: 

kelhen3 : Please open a trouble ticket from your account with us so we will be able to investigate this issue for you. You will be able to do this via the Open New Ticket menu of your account control panel Help Center section.
Looking forward to hearing from you.

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