It is currently Wed Jan 16, 2019 1:55 pm


All times are UTC


Forum rules


Please click here to view the forum rules



Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Subdomains will not work when URL is prefixed with 'www.'
PostPosted: Thu Apr 09, 2009 4:47 am 
Newbie
Newbie

Joined: Fri Oct 05, 2007 6:20 am
Posts: 14
Location: Canada
Hi there.

Well, my my regular domain (http://squarewheelgames.com) loads just fine when prefixed by 'www.' (http://www.squarewheelgames.com), although every time I make a subdomain, I find that www.sub.domain.com cannot find the server. I know this error has to do with DNS, but to be honest I don't quite understand how DNS works. So if somebody could help me point www.sub.domain.com to the right location, that would be awesome, because I'm pretty darn confused.

Thanks a lot, any help is appreciated,
Wes


Top
 Profile  
 
 Post subject:
PostPosted: Thu Apr 09, 2009 5:47 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
I'm afraid that your subdomains can't be reached if you add "www" in front of the subdomain name. This is a global server set and it can't be changed.

_________________
Andy
ModeratorsTeam
Freehostia.com


Top
 Profile  
 
 Post subject:
PostPosted: Thu Apr 09, 2009 5:54 am 
Newbie
Newbie

Joined: Fri Oct 05, 2007 6:20 am
Posts: 14
Location: Canada
Oh dear.. I don't want to cause trouble, but that is something which I see as an issue. People often still type www when entering URLs, and you are potentially losing customers or viewers to your site. As I've said, I'm not very familiar with DNS, do you know if other web hosts can achieve what I'm looking for? Thank you for your help.


Top
 Profile  
 
 Post subject:
PostPosted: Thu Apr 09, 2009 8:31 am 
Moderator
Moderator

Joined: Tue Feb 27, 2007 12:18 am
Posts: 521
What you will need to do is to create a new subdomain which is www.sub.domain.com that redirects to sub.domain.com The reason for this is it is common that www itself is acctualy a subdomain itself depending on the server setup.

_________________
http://www.mjmclocks.co.uk


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ]  Moderators: Moderators, Support Team

All times are UTC


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Hosting | Domains | Servers | Extras | Order | Support | Contacts | FreeHostia © 2011