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 Post subject: Wordpress 3.2.1 version how to update?
PostPosted: Thu Aug 11, 2011 10:14 am 
Newbie
Newbie

Joined: Thu Aug 11, 2011 7:58 am
Posts: 3
Hi, I am new here in freehostia.
I just installed a new wordpress.
The freehostia installer is still version 3.1.2.

My question is:
How can I update the Wordpress version 3.2.1?
When I check the updates in my WP, the only buttons available are:

a) re-install automiatically (version 3.1.2)
b) download 3.1.2.

How can I upadate Wordpress 3.2.1 automatically?
Do I have to install WP manually instead of the freehostia's 1-click installation?

Please help. Thank you.

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 Post subject: Re: Wordpress 3.2.1 version how to update?
PostPosted: Sat Aug 13, 2011 9:29 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Please open a trouble ticket regarding this issue. Then we will be able to assist you. This can be done via the "Help" link, the upper right corner of your Control Panel. Then click on the "Open Support Ticket" link.

Looking forward to hearing from you.

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 Post subject: Re: Wordpress 3.2.1 version how to update?
PostPosted: Sun Aug 14, 2011 4:48 am 
Newbie
Newbie

Joined: Thu Aug 11, 2011 7:58 am
Posts: 3
@Andy


Thank you for the response. I figured out the problem already.
The only thing that keeps me from uploading intact WP 3.2.1files is my FTP client.
I was using Filezilla then and encountered BLANK PAGE after logging in to access my dashboard.
What I did was to temporarily change my FTP client to SmartFTP.
After removing all files and re-uploading using SmartFTP,
I completed the task successfully without errors and without the BLANK PAGE.

Thank you. I am now in the process of customizing my site.

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 Post subject: Re: Wordpress 3.2.1 version how to update?
PostPosted: Sun Aug 14, 2011 5:18 am 
Newbie
Newbie

Joined: Thu Aug 11, 2011 7:58 am
Posts: 3
By the way, for those of you who are new in manually updating Wordpress to its newest version, you can follow the tutorial of Wordpress here:

http://codex.wordpress.org/Updating_WordPress

If you correctly followed all the steps (manual update), but got a BLANK PAGE when you log in to your dashboard (but you can see the front end of your WP site -- example: you can see your site when you access http://www.yourdomainname.com), here is what you need to do first:

Check your FTP client and try switching to another FTP client. As per experience, some files where not completely uploaded. Some of my WP-admin files were in failure status. I guess, this is one of the major causes of possible errors (the BLANK PAGE).

If you think your FTP client is reliable, but still get a Blank Page after uploading WP files, you can refer to this post I found online. This may help you too in troubleshooting:

http://www.colinmcnulty.com/blog/2008/07/08/solution-to-wordpress-blank-screen-of-death/

If all else fails, you can contact customer support.

That's all folks!
Thank you. 8)

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