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 Post subject: doesn't sent mails
PostPosted: Fri Sep 29, 2006 8:26 pm 
Newbie
Newbie

Joined: Mon Sep 25, 2006 2:30 pm
Posts: 6
hello !!!

i have activated my forum ok but it can't sent e-mails...

as you can imagine i have done some users confirmations manually but i can't do it for ever...

i would be gratefull to everyone who will tel me exactly what to do in order to fix it....


thanks!


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 Post subject:
PostPosted: Fri Sep 29, 2006 10:26 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Please open a trouble ticket so we can provide you with accurate support. This you can do from the Help Center section of your Control Panel.

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Andy
ModeratorsTeam
Freehostia.com


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 Post subject:
PostPosted: Sat Sep 30, 2006 7:52 pm 
Newbie
Newbie

Joined: Mon Sep 25, 2006 2:30 pm
Posts: 6
friend Andy i didn't understand your post... :(

firstly, what is a "trouble ticket"???

explain it in order to make me understand...

I know and other people who have tha same problem...

plese help us! :wink:


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 Post subject:
PostPosted: Sun Oct 01, 2006 5:56 am 
Getting Started
Getting Started

Joined: Mon May 22, 2006 8:20 am
Posts: 90
Location: Australia
Hey,
Ive learnt allot from freehostia too, its so great.

A "trouble ticket", is when you require customer support, you generally get a faster response from freehostia staff this way.
SO, when you log in, there is a menu called "help center", and then select "open new ticket", and fill out the form.

Information like this, can also be found in the faq section of this forum: http://forum.freehostia.com/viewtopic.php?t=7

Just to make sure, free plans cannot send emails only receive.

If on one of the premium plans, in a phpbb forum for example, you would probably set up smtp authentication using the mail server(which you can find out its name in the email manager section).

Good luck :wink:

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- Phill


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 Post subject:
PostPosted: Sun Oct 01, 2006 9:20 am 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Thank you for the assistance, Phill!

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Andy
ModeratorsTeam
Freehostia.com


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