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 Post subject: Subdomains will not work when URL is prefixed with 'www.'
PostPosted: Thu Apr 09, 2009 4:47 am 
Newbie
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Joined: Fri Oct 05, 2007 6:20 am
Posts: 14
Location: Canada
Hi there.

Well, my my regular domain (http://squarewheelgames.com) loads just fine when prefixed by 'www.' (http://www.squarewheelgames.com), although every time I make a subdomain, I find that www.sub.domain.com cannot find the server. I know this error has to do with DNS, but to be honest I don't quite understand how DNS works. So if somebody could help me point www.sub.domain.com to the right location, that would be awesome, because I'm pretty darn confused.

Thanks a lot, any help is appreciated,
Wes


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 Post subject:
PostPosted: Thu Apr 09, 2009 5:54 am 
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Joined: Fri Oct 05, 2007 6:20 am
Posts: 14
Location: Canada
Oh dear.. I don't want to cause trouble, but that is something which I see as an issue. People often still type www when entering URLs, and you are potentially losing customers or viewers to your site. As I've said, I'm not very familiar with DNS, do you know if other web hosts can achieve what I'm looking for? Thank you for your help.


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 Post subject:
PostPosted: Thu Apr 09, 2009 8:31 am 
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Joined: Tue Feb 27, 2007 12:18 am
Posts: 521
What you will need to do is to create a new subdomain which is www.sub.domain.com that redirects to sub.domain.com The reason for this is it is common that www itself is acctualy a subdomain itself depending on the server setup.

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