Cant connect to my site.No idea why

Twis7 · Newbie Joined: 08 Apr 2009 Posts: 3

i cant connect to my site : http://nesht0.freehostia.com/
I register and start working last night(no problems)
but now i wake up and it shows the message "Database Error: Unable to connect to the database:Could not connect to MySQL"
Is the problem in me ?

Miles · Moderator Joined: 31 May 2008 Posts: 290

I have tested your site:" http://nesht0.freehostia.com/" and it seems to be fully operational on our end. Please clear your browser cache and try again or check this issue with a different browser and on a different computer. If the problem persists I would advise you to open a trouble ticket from your account with us and provide us with more detailed information regarding the problem that you experience so we will be able to investigate this issue for you. You will be able to do this via the Open New Ticket menu of your account control panel Help Center section.
_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com

Twis7 · Newbie Joined: 08 Apr 2009 Posts: 3

it was ok for 3 days but i have a problem again
it is showing :
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, {email: "support at freehostia dot com} and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/1.3.33 Server at nesht0.freehostia.com Port 80"

Twis7 · Newbie Joined: 08 Apr 2009 Posts: 3

OMG I'm F***g noob but solved the problem Smile

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

Hi all,

I'm new to hostia. I created my Joomla 1.5 website in my localhost then I uploaded it to free hostia server.
When I clic on my URL : http://comusician.freehostia.com/ I have that error message (see the title of the message).
Do you have any idea? Can s.o. help me please?

Thank you in advance!

Regards,
SS

Burton · Support Tech Joined: 24 Mar 2006 Posts: 776

Please, check your database details in the MySQL Database section of your account Control Panel and make sure that you have used these details for setting up your script in your hosting plan with us.
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Best Regards,
Burton
ModeratorsTeam
Freehostia.com

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

Hi Burton,

First thank you for you rapid answer to my previous msg!

My issue still be unresolved! And I'm sure it is a beginner issue! AND it is not related to FreeHostia platform. But could you please suggest a solution? Here is the details :

I created my Joomla 1.5 website on my PC. It works well. Then I decided to transfer it to my laptop (because it doesn't work on freehostia, so I decided to make this test), then :
1. I set-up easyphp on my laptop,
2. I copied the folder ..\EasyPHP5.2.10\www\ (from the PC to the Laptop)
3. I louched the website at localhost : It doesn't work and I have the following error msg in a blank page:
Database Error: Unable to connect to the database:Could not connect to database

For sure this is an issue about the datebase! But what is it about !!!!?
Could s.o. help me please?

Thank you in advance!

Regards

widwool · Support Tech Joined: 22 Aug 2008 Posts: 103

Hello,

Please assure that you have set the proper database prefix in the Joomla configuration.php file. You are able to check the prefix using the PhpMyAdmin tool which is accessible under the MySQL databases menu of your Control Panel.

Please let us know if you have any additional questions or problems.

Best Regards,
WidWool
_________________
Best Regards,
WidWool

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

Hi all,

The solution to my issue was as follows: I used PhpMyadmin to export then import my database (a .sql file).. and that's all.

Now, after developing my wbesite in local, I need to upload it. This is done and I need to upload also my database. Widwool anticipated well what I have to do. But..
My configuration.php file looks as follows:

Miles · Moderator Joined: 31 May 2008 Posts: 290

As far as I can see the database details specified for your scripts are not the correct ones. Please open a trouble ticket from your account with us and request your database details so we will be able to provide them for you. You will be able to do this via the Open New Ticket menu of your account control panel Help Center section.
Looking forward to hearing from you.
_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

I've done it. Ticket #: 80013.
Thanks all for your reactivity.
Rgds

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

Hello,

With the support help, I put the right data in the following fields:
Extract from the configuration.php file

goldenboy · Newbie Joined: 01 Oct 2009 Posts: 6

No answer

Andy · Support Tech Joined: 09 May 2006 Posts: 776

Please use the ticketing system.

Thank you in advance!
_________________
Andy
ModeratorsTeam
Freehostia.com