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Different servers depending on the plan ?
https://forum.freehostia.com/viewtopic.php?f=1&t=51097
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Author:  moltes [ Wed Feb 22, 2012 11:35 pm ]
Post subject:  Different servers depending on the plan ?

Hi,

here in the forums, I've read from staff members that our files are on different servers depending on our plan (free or not free) (and servers for paid plans would be more reliable).
But, I've been told from a support technician through a support ticket that the servers are the same.

Could you please clarify this point for me ?

thanks

Author:  Andy [ Thu Feb 23, 2012 5:07 am ]
Post subject:  Re: Different servers depending on the plan ?

Basically, the web servers are the same. However, users on paid accounts are located on more reliable web servers.

Author:  moltes [ Thu Mar 01, 2012 9:48 pm ]
Post subject:  Re: Different servers depending on the plan ?

ok, thanks for your answer.

so if I upgrade to a non-free plan, my files will be transfered to another server ?

Author:  Jimmy [ Fri Mar 02, 2012 5:09 am ]
Post subject:  Re: Different servers depending on the plan ?

Hello,

Yes, the whole account will be automatically migrated to a different node for paid clients. All the paid hosting account features will become available in about one hour after the upgrade of the hosting account.

Regards,
Jimmy

Author:  moltes [ Mon Mar 05, 2012 6:54 pm ]
Post subject:  Re: Different servers depending on the plan ?

Ok, and do you know if my websites could be offline during the process ?

Author:  Jimmy [ Tue Mar 06, 2012 5:22 am ]
Post subject:  Re: Different servers depending on the plan ?

Hello,

The website will be online during the update and you should not encounter any downtimes.

If in the future you have any other questions, do not hesitate to contact us again. You are always welcome.

Best Regards,
Jimmy

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