For months our servers have been under constant DDoS attacks from Brazil IP ranges. We have tried several times to resolve this issue by temporary blocking the access of certain networks to our servers. We have tried to contact Brazil ISP's for assistance, but our efforts brought us no success and no resolution. I am sorry to inform you that we have blocked the access for Brazilian users to our servers.
Our many users have suffered by the downtimes and slow connection speeds for months. Unfortunately we had no other choice but to take drastic measures to resolve this problem.
This decision of ours is not to be discussed here in the forums or via email. It is final, we have taken many factors into consideration and it is a pity that this turns out to be the only way to resolve this problem, but we are determined to provide a quality service to our customers and we cannot allow it to be ruined by abusers and hackers wannabes.
_________________
Cheers,
Steve
Support Team Supervisor
Before asking a question,
please read the F.A.Q.