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 Post subject: Installation problem
PostPosted: Mon Oct 07, 2024 7:54 am 
Newbie
Newbie

Joined: Mon Oct 07, 2024 7:49 am
Posts: 1
Hello,
Hello,
I am using the free hosting of freehostia. I'm having an issue when installing the forum is that when I enter the following:

mySQL database name:
mySQL username:
mySQL password:

it shows this error: Cannot connect to the MySQL database server with the supplied data.

If you are not sure about what to type in, please contact your host.
Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

Do you know what does this error means? How can I solve it?


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 Post subject: Re: Installation problem
PostPosted: Wed Oct 09, 2024 3:15 pm 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 500
Hello,

please open a trouble ticket from your account with us and provide us with more detailed information regarding the exact trouble that you experience so we will be able to review this case for you and assist you further if possible. You will be able to do this via the My Tickets tab of your account control panel Help Center section at the top right corner in Hosting Control Panel.

Thank you for your understanding on this matter.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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