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 Post subject: Your account has been suspended
PostPosted: Wed Sep 16, 2009 6:06 am 
Newbie
Newbie

Joined: Tue Sep 15, 2009 9:59 pm
Posts: 4
Hi, just bought my hosting and when i try to log in to my account im recieving this message, i hope you could help me.

MY DOMAIN: www.hackprod.com

Your account has been suspended because you breached our terms and conditions. You should receive an email with information about it. Bear in mind that this could be due to one of the following:


1. If you have run background processes (IRC or flood utils)(this could be due to some hacker who entered through your PHP scripts. In such cases you are responsible to update the PHP scripts to the latest version so that you don't get hacked)

2. If you have been sending mass emails (the maximum quantity allowed per day is 1500 emails)

3. If your website has generated more than the allowed CPU usage per 180 seconds or 24h. You can keep track of your CPU usage in the Load Stats section.

4. If you have paid for the hosting account and our Sales Verification Department hasn't been able to verify your account yet. In this case you'd better contact a sales representative of ours as soon as possible in order to complete the verification procedure and activate your account immediately.


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 Post subject:
PostPosted: Wed Sep 16, 2009 5:39 pm 
Newbie
Newbie

Joined: Tue Sep 15, 2009 9:59 pm
Posts: 4
Anybody here? please i need my hosting running!


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 Post subject:
PostPosted: Thu Sep 17, 2009 10:04 am 
Newbie
Newbie

Joined: Tue Sep 15, 2009 9:59 pm
Posts: 4
Still wating for the Support email, and some response here...


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 Post subject:
PostPosted: Thu Sep 17, 2009 2:06 pm 
Newbie
Newbie

Joined: Thu Sep 17, 2009 2:03 pm
Posts: 1
same here... and i dont even know the reason!!!!!!!.. my domain: the17heroes.freehostia.com

please send a reply.. asap


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 Post subject:
PostPosted: Thu Sep 17, 2009 5:49 pm 
Newbie
Newbie

Joined: Tue Sep 15, 2009 9:59 pm
Posts: 4
Support Team i'm paying for my service and i need a solution now!!


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 Post subject:
PostPosted: Fri Sep 18, 2009 3:26 pm 
Support Tech
Support Tech

Joined: Fri Mar 24, 2006 7:21 pm
Posts: 842
NHACK, as I see your account has been suspended with status Fraud after checking your payment manually from our end. The reason for this situation is our policy for not accepting sites related to hacking and activity related to hacking. If you have additional questions please, open a trouble ticket from your account with us assigned to our Sales Department.
takhs7, your account has been suspended due to the attempts to abuse our system with background processes.

_________________
Best Regards,
Burton
ModeratorsTeam
Freehostia.com


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