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FTP problem - disappearing files
https://forum.freehostia.com/viewtopic.php?f=4&t=12960
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Author:  CommanderKeith [ Mon Jul 26, 2010 6:15 am ]
Post subject:  FTP problem - disappearing files

Hi,

When I upload a file using FTP (FileZilla), if the file is big (around 1MB or more), as soon as the file is uploaded it disappears. For small files it works fine and the files do not disappear.

I use the free chocolate account. Is there a restriction on the size of the file that can be uploaded to the site?

My login is keiwoo0.

Thanks for your help. This is a great service.
Keith :)

Author:  Andy [ Mon Jul 26, 2010 4:20 pm ]
Post subject: 

Hello Keith,

As a member of the free hosting program you are not allowed to use files if their size is over 500KB. Such a file will be almost immediately deleted after upload. You have to upgrade your plan if you want to use bigger files. This limitation is valid only for clients on the "Chocolate" plan.
You can upgrade your current plan via the "Change plan" link. You can find it into the Control Panel left frame, "Upgrades" section.

Author:  CommanderKeith [ Mon Jul 26, 2010 10:21 pm ]
Post subject: 

OK thanks very much for your speedy reply. May I suggest putting a notice somewhere in the chocolate plan limitations list since it is not obvious why this happens!

Author:  Miles [ Thu Jul 29, 2010 4:38 am ]
Post subject: 

This limitation as well as all others are stated via our Terms of Services:
http://freehostia.com/terms/
and the File Size Limit is also listed via the Account Usage table of the accounts control panel for the Chocolate hosting plan.

If in the future you have any other questions, do not hesitate to contact us again.

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