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 Post subject: account blocked
PostPosted: Sat Aug 07, 2010 8:29 am 
Newbie
Newbie

Joined: Sat Aug 07, 2010 5:32 am
Posts: 3
Hi my site is working aldrinnolasco.freehostia.com but whenever i log in there's an important information at the home page saying "blocked_61"
how can i fix this? i already opened a ticket for this problem.
please help me.


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 Post subject:
PostPosted: Sat Aug 07, 2010 3:45 pm 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
Hello,

Please send us with your hosting account username / ID to our mailbox {email: "support at freehostia dot com}. Then we will be able to investigate this issue for you.

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Best Regards,
WidWool


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 Post subject:
PostPosted: Sun Aug 08, 2010 5:51 am 
Newbie
Newbie

Joined: Sat Aug 07, 2010 5:32 am
Posts: 3
Hi thanks for the quick response. my account is now stable,
but now what i want to do is to update my files, the problem is that there are folders in the file manager (www, mail, logs). i opened each of them but i can't see the files for the website, the one that i only seen is the index.html.


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 Post subject:
PostPosted: Sun Aug 08, 2010 1:02 pm 
Site Admin

Joined: Wed Jul 30, 2008 4:04 pm
Posts: 38
Kindly open a ticket from the hosting control panel and request assistance with this matter.

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Best Regards,

Kevin


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