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 Post subject: FTP TimeOuts
PostPosted: Sat Jul 01, 2006 8:19 pm 
Newbie
Newbie

Joined: Sat Jul 01, 2006 7:57 pm
Posts: 1
Location: Dallas, Texas
Dear Sir or Madam:

I've been having trouble uploading my site via FTP. I've tried using both SmartFTP v2.0 and Windows IE. Under IE, I could upload only the directory structure. With SmartFTP, I could also create some directories. When it comes time to upload files, the operation just times out. I've tried disabling the firewall and trying both "active" and "passive" modes.

I've never had so much difficulty before as prior to trying Free Hostia, FTP works for Servage and HostGator. (I'm currently moving from Servage over to FreeHostia).

Thank you for your time and thanks for offering such a service for free! Enclosed is the complete log from SmartFTP (Trying a shorter post...ommitting).

Lord Bless!
-Timothy Chan

PS I've tried submitting a support ticket but when I do, the webserver just times out on http://cp.freehostia.com/members/ticket ... =addticket.

PPS File upload through control panel doesn't work.

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 Post subject:
PostPosted: Sat Jul 01, 2006 8:48 pm 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
You must use passive mode and disable the "multiple connections" option in your FTP client. You can contact the support via email at {email: "support at freehostia dot com} if you need assistance.

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Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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