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 Post subject: I have multiple problems with freehostia!!!
PostPosted: Tue Oct 02, 2012 11:04 am 
Newbie
Newbie

Joined: Tue Oct 02, 2012 10:31 am
Posts: 1
It is true that you offer fantastic products but i found these annoying challanges while using your services:
1)First, i want to say that i was disappointed when i found out that the live chat service is not available to chocolate members! This is bullshit and very annoying...
Is this how to treat customers? I know, you've done this in order to get free members to upgrade.
But i promise you that you are not the one to tell customers when to upgrade,they know when and the suitable moment to upgrade.
When freehostia is compared to other free hosting services like 000webhost,their live chat is superb and excellent both for free and paid members.
Please decide on what to do about this issue as i have been prevented from using my site due to this issue alone.
2)Freehostia has no hosting plan that offers unlimited parameters like unlimited domain hosting,unlimited bandwidth, unlike other webhosts like bluehost,hosting24,fatcow(excellent cheap services),gvo,e.t.c.
Please consider adding one.

NOW,THE PERSONAL PROBLEM I WANT FREEHOSTIA TO RESOLVE:

1)Please upgrade my wordpress site at (client id: 1807170), to the newest version of wordpress(3.4.2) as the current version is 3.3.1 which is pretty outdated.
2)Tell me how i can access the live chat as i have other issues i would like to clarify.
If my message is insultive in any way,please pardon me but these are the real challenges i faced while using freehostia.
Please reply ASAP.
Thanks.

_________________
I hate freeehostia becos it has no live support.


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 Post subject: Re: I have multiple problems with freehostia!!!
PostPosted: Tue Oct 02, 2012 4:47 pm 
Support Tech
Support Tech

Joined: Tue May 09, 2006 2:27 am
Posts: 933
Hello,

Please open a trouble ticket regarding this issue. Then we will be able to assist you. This can be done via the "Help" link, the upper right corner of your Control Panel. Then click on the "Open Support Ticket" link.

Looking forward to hearing from you.

_________________
Andy
ModeratorsTeam
Freehostia.com


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