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 Post subject: Lost username and Password.
PostPosted: Tue Oct 23, 2012 12:35 am 
Newbie
Newbie

Joined: Tue Oct 23, 2012 12:34 am
Posts: 2
I have completely lost my username and password.

The domain: fratelliitalianrestaurant.com

I believe the email I used for the host was kley_j@yahoo.com

Please let me know how to retrieve it, and please let me know if that is the correct email.


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 Post subject: Re: Lost username and Password.
PostPosted: Tue Oct 23, 2012 4:14 am 
Site Admin

Joined: Fri Aug 22, 2008 10:59 am
Posts: 256
fratelli wrote:
I have completely lost my username and password.

The domain: fratelliitalianrestaurant.com

I believe the email I used for the host was kley_j@yahoo.com

Please let me know how to retrieve it, and please let me know if that is the correct email.


Hello,

I have re-sent the Welcome e-mail with login details for this account to the provided administrative contact e-mail address: kley_j@yahoo.com.
Please note that some e-mail service providers like Yahoo and Hotmail detects e-mails from our system as a spam and moves them to the Spam/Junk section of the mailbox. Therefore I would advise you to check these sections in your mailbox, if you do not receive the Welcome e-mail within 30 minutes.

Please do not hesitate to contact us again, if you have any other questions or problems.

_________________
Best Regards,
WidWool


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 Post subject: Re: Lost username and Password.
PostPosted: Tue Oct 23, 2012 9:45 pm 
Newbie
Newbie

Joined: Tue Oct 23, 2012 12:34 am
Posts: 2
Thank you for that.

My other issue now is that it says : Your Account has been Blocked!

and I don't know what term I have breached. what can I do to unlock it?


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 Post subject: Re: Lost username and Password.
PostPosted: Wed Oct 24, 2012 4:20 am 
Site Admin

Joined: Sun Jun 05, 2011 5:32 pm
Posts: 32
Please open a new ticket through your control panel and we will provide you with additional information in the ticket.

Thank you,
Jimmy Thompson


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