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 Post subject: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 3:11 pm 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
hello
thanks for providing such great hosting freehostia
please, I have just registered for a free hosting today. I want to cancel it please and cancel any services I subscribed for because I changed my mind about the whole idea of my website so I have to subscribe again with different steps or may be different plans.
so how can I delete the hosting subscriptions and all related services including domain and others?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 5:16 pm 
Newbie
Newbie

Joined: Fri Sep 15, 2017 7:33 pm
Posts: 7
Hello,

We will be able to delete your account on your behalf after you open a support ticket from the hosting control panel with this request. Looking forward to hearing from you.

Best Regards,
George Harris


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Sun Apr 15, 2018 5:44 pm 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
Thanks so much for your reply. I appreciate. could you tell me please how can I open support ticket as I can not find this option on the control panel?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Mon Apr 16, 2018 10:56 am 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
thanks so much for the help, but unfortunately I can not log in my control panel today. what should I do?


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Mon Apr 16, 2018 2:13 pm 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 500
Hello,
You can reset your password for the account with your account username and email address at:
https://cp.freehostia.com/login/lost-password

or contact us at {email: "support at freehostia dot com} with details for the account so can try to assist you.

_________________
Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Wed Apr 18, 2018 10:57 am 
Newbie
Newbie

Joined: Sun Apr 15, 2018 2:58 pm
Posts: 4
thanks so much for the helpful reply. I already opened a support ticket. and I deleted my domain.
they told to delete my hosting and account, it would be on their behalf
then I could not log in again the next day.
how to be sure, please if my hosting and account were deleted as I can not log in anymore to contact them?
and many thanks in advance


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 Post subject: Re: I have just registered for a free hosting
PostPosted: Wed Apr 18, 2018 4:42 pm 
Newbie
Newbie

Joined: Fri Sep 15, 2017 7:33 pm
Posts: 7
The account has been deleted upon you request, which is why you are no longer able to log in.

Best Regards,
George Harris
ModeratorsTeam
Freehostia.com


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