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 Post subject: 2021-01: error on logging in
PostPosted: Tue Jan 12, 2021 7:33 pm 
Newbie
Newbie

Joined: Tue Jan 12, 2021 3:49 pm
Posts: 7
When I tried to login about 3 hours ago, it says database error. (It's working fine now.)

What component was down which caused the outage?


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 Post subject: Re: 2021-01: error on logging in
PostPosted: Thu Jan 14, 2021 6:32 am 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 470
Hello,

You have noticed some timeout to database server which was resolved by the system and we do have more details on this case.

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Miles
ModeratorsTeam
Freehostia.com


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 Post subject: Re: 2021-01: error on logging in
PostPosted: Fri Jan 22, 2021 7:27 pm 
Newbie
Newbie

Joined: Tue Jan 12, 2021 3:49 pm
Posts: 7
Which database was it ?


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 Post subject: Re: 2021-01: error on logging in
PostPosted: Sat Jan 23, 2021 5:20 pm 
Site Admin

Joined: Sat May 31, 2008 1:56 am
Posts: 470
Hello,

please open a trouble ticket from your account with us and provide us with more detailed information regarding the exact trouble that you experience so we will be able to review this case for you and assist you further. You will be able to do this via the Open a New Ticket button of your account control panel Help Center section at the top right corner in Hosting Control Panel.

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Best Regards,
Miles
ModeratorsTeam
Freehostia.com


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