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 Post subject: can't access my ftp
PostPosted: Sat Apr 29, 2006 10:10 pm 
Newbie
Newbie

Joined: Sat Apr 29, 2006 9:44 pm
Posts: 1
here is the deal:

velpet.freehostia.com

i decided to instal mambo php portal. on the same acount on freehostia, but other subdomain, I have installed php-nuke. Mambo installation went perfect, and everything was working normal.
but then i decided to redirect first subdomain to the second folder (so that my http://designlabz.freehostia.com/ open /www/velpet.freehostia.com), and everything went down. Now, i can't access nither my websites from web browsher (mozilla). also i can not connect to ftp. keep getting incorrect login message.
control panel works, all files are there, i can move them, delete them, upload, etc...
p.s. i tried to undo chenges, waited for few hours, stuf like that


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 Post subject:
PostPosted: Mon May 01, 2006 5:33 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
Sorry for the delayed reply. I see that it all works fine now so I assume that you figured it out.

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Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Thu May 04, 2006 7:04 pm 
Newbie
Newbie

Joined: Thu May 04, 2006 7:02 pm
Posts: 4
Got the same problem...
I just registered and I can acces my site by Cpanel but with FTP is gives "login incorrect" ..

Opened a ticket and it was said that they will fix it soon, any idea on how soon?

Grtz

EDIT: my account is http://moevia.freehostia.com


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 Post subject:
PostPosted: Thu May 04, 2006 8:57 pm 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
I am afraid I cannot tell you how long it may take, but if you don't receive a reply again, add a comment to the ticket and ask about the status.

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Cheers,
Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject:
PostPosted: Thu May 04, 2006 10:10 pm 
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Newbie

Joined: Thu May 04, 2006 7:02 pm
Posts: 4
I have done that... and got an answer.
Will wait patiently now 8)


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