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 Post subject: Site cannot display index html
PostPosted: Mon May 01, 2006 2:38 am 
hi

create a index page but site cannot display the file.

instead, it redirect to a page stating \"
Welcome to TurboFreaks\' garage go through our servises,pic the one you like and withing 24 hours or bussinnes we will contact you! but dont forget to register and send an email to the webmaster explain how you want it (very detailed) when you need it by and we will have it for you right the day you\'ve asked for it!\"

Perl script is not working properly as well.

Can any people help

iaccounts


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 Post subject:
PostPosted: Mon May 01, 2006 5:40 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
Please open a trouble ticket as explained here: http://forum.freehostia.com/viewtopic.php?t=7

We will then assist you in resolving this issue.

_________________
Cheers,
Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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 Post subject: Have post a helpdesk reply...problem persist
PostPosted: Mon May 01, 2006 6:45 am 
Newbie
Newbie

Joined: Mon May 01, 2006 6:35 am
Posts: 1
Thanks Steve

I have opened an helpdesk Ticket #621 and a technical staff by the name of "peter" is assisting me.

However, I am concern his technical knowledge is not helping me at all since the solution given by him still persist until now. Pardon me if I sound harsh now.

My main account: http://trarun.freehostia.com and sub-domain name: demo.freehostia.com and dryrun.freehostia.com have issued a error. See below

1) trarun.freehostia.com
"Not Found
The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at trarun.freehostia.com Port 80"

2) dryrun.freehostia.com
Not Found
The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at dryrun.freehostia.com Port 80

3) http://demo.freehostia.com/
Not Found
The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at demo.freehostia.com Port 80

Please assist me ASAP.

iaccounts[/img]


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 Post subject:
PostPosted: Mon May 01, 2006 7:35 am 
Support Tech
Support Tech

Joined: Thu Mar 23, 2006 1:07 pm
Posts: 238
I have reviewed the ticket and I was the one who added the last comment. There is a problem on our end. It seems that our system sets wrong A records for your subdomains. I tried fixing this myself but I am afraid that I won't be able to do this, so we will have to wait for the admins to take care of this. We will add a comment to the ticket to let you know once this issue has been resolved.

You can vote in the ticket system and rate each single reply from a support technician. Please use the voting system, this feedback is important to us and helps us improve the quality of support.

_________________
Cheers,
Steve
Support Team Supervisor

Before asking a question, please read the F.A.Q.


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