Hi all , just want to know if the fact that smtp is disabled in free hosting , i will be unable to use the webmail service to send e-mails. thanks

Hello,

Please open a trouble ticket for this issue via Control Open New Ticket menu which is situated under the Help Center section. Then we will be able to assist you further.

Best Regards
WidWool

_________________
Best Regards,
WidWool

I get this in reponse:

Thank you for contacting our Technical Support Department.

Unfortunately you are unable to send e-mails. This option isn't included in the "Chocolate" plan features. If you want to use our SMTP server you have to upgrade your plan at least to the "Watercircle" one. This can be done via the "Change plan" link. It's located under the "Add Services/Upgrades" menu of Control Panel. You also can purchase the "E-mail Addresses" hosting plan upgrade. It's available under the "Add services" menu. It will activate the SMTP service too.

Please feel free to let us know if there is anything else we can help you with.

Best Regards,
Peter "

Well , in the comparison table for all the five hosting services , the free an the paid, , under the e-mail fetures there is a green check for "Webmail" , so the logic way to think is that is the same service for all plans. THere is no warning about any differrence in the Webmail service. I found that misleading and dishonest and in less than a week here in Freehostia i´m thinking about getting another hosting service in other company.
THe fact that it is free doesn´t mean to be false.
That´s all

fine, so why i can not send mail using webmail?
here is Peter answer:

"Unfortunately you are unable to send e-mails. This option isn't included in the "Chocolate" plan features. If you want to use our SMTP server you have to upgrade your plan at least to the "Watercircle" one. This can be done via the "Change plan" link. It's located under the "Add Services/Upgrades" menu of Control Panel. You also can purchase the "E-mail Addresses" hosting plan upgrade. It's available under the "Add services" menu. It will activate the SMTP service too. "

check the las phrase : it will activate the SMTP too . so i understand that both webmail and smtp are disabled for free hosting , and thats why i can not send mail usin webmail

Here is the comparison chart:

webmail is green checked , like other hostingservices. , but smtp , like we can see , is disabled. what everybody else know, except me, is that smtp also applies to webmail.




at first , to me, for what i can see in that chart, webmail should be full functional to all services.
So it is my fault, for getting into that trap

bye

fine, now I know that. I´m not an internet expert or something like that , whit luck I get to set a simple web page using another as a template, only changing "words" , and leaving desing intact.
to me, the way it is shown in that table , smtp and webmail are different thing and work separated.

webmail service available = send and receive in webmail



webmail tool operational for all = send and receive.

there is no place were it is clear that SMTP disabled affects Webmail send.
Nobody says that SMTP disabled affects Webmail send.

it is technically clear now that i know that webmail and SMTP are related to each other, and never will be able to send emails .But i´m not a technician of the internet or mail or whatever related , so sorry if i got wrong for not being an internet technician before trying to build a simple website . Next timei´ll go to some college to learn and then in a couple of years will contact again freehostia to use the hosting services , as freehostia is oriented to people whit technical knowledge of the internet.
I´m 36 years old, i´m a dentist and don´t have to know technical stuff .

To me: if SMTP and webmail have different specifications , then they work different an have different restrictions.


so : "this is not even a mistake in our packages description" = yes it is, becouse people like me , that don´t have technical knowledge got into that trap. At least I don´t have to pay.