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 Post subject: Anyone having trouble with DNS Filter and "Newly Observed Do
PostPosted: Mon Apr 11, 2022 10:36 am 
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Joined: Fri Apr 01, 2022 11:32 am
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Two of my customers starting seeing sites blocked they've been using for years. Digging into the logs I found the culprit - DNS Filter blocking due to the FQDN being a "Newly Observed Domain" depite being properly classified in Web Filter on Fortiguard.com.

I thought it was just a fluke but now I see "Newly Observed Domain" popping up for *.microsoft.com addresses in my FW logs. Makes me wonder if I should just allow Newly Observed Domain in DNS Filter.

Anyone else seeing this?


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 Post subject: Re: Anyone having trouble with DNS Filter and "Newly Observe
PostPosted: Thu Apr 14, 2022 4:48 am 
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Joined: Wed May 26, 2021 3:14 pm
Posts: 25
Hello,

Please open a trouble ticket from your account with us and provide us with more detailed information regarding the exact trouble that you experience so we will be able to review this case for you and assist you further.

Best Regards,
Damon Felix
ModeratorsTeam
Freehostia.com


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 Post subject: Re: Anyone having trouble with DNS Filter and "Newly Observe
PostPosted: Tue May 17, 2022 5:16 am 
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Joined: Wed Apr 06, 2022 11:56 am
Posts: 5
Have also seen this with a 100F running 6.4.8 firmware. National retailer and global news sites that are far from "new" were flagged as newly observed.
Had to set DNS filter to "Monitor" for "Newly Observed Domains" which isn't ideal but far better than random websites being blocked.
Keen to hear what Fortinet support gave you as a response?


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