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 Post subject: Website is not working and showing a 500 error
PostPosted: Tue Jul 12, 2022 4:33 am 
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Joined: Tue Jan 18, 2022 8:12 am
Posts: 5
My website is hosted on AWS and due to nonpayment of AWS, the website was not working for almost two months. I made the payment recently and now my website is showing a '500' error and also stating- Whoops, something went wrong on our servers. I am not able to login in to my MySQL database on PHPmyadmin. it says as below: mysqli_real_connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known mysqli_real_connect(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: Name or service not known This is Prod login and i don't have root user details. is there a way to put my website back online?


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 Post subject: Re: Website is not working and showing a 500 error
PostPosted: Wed Jul 13, 2022 4:25 am 
Getting Started
Getting Started

Joined: Wed May 26, 2021 3:14 pm
Posts: 52
Hello,

Please note that the forum and our technical support is for our services only.
You will have to contact AWS on this matter for more information.

Best Regards,
Damon Felix
ModeratorsTeam
Freehostia.com

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Damon Felix
ModeratorsTeam
Freehostia.com


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