hi

I have my website electives.us. everything had been working smooth so far untill recently when my windows crashed, I had to re-install. Fortunately I have all the backup files. I use dreamweaver CS5. I tried to reconnect so that I could re-update my web pages, by reapplying FTP setting, by setting the pw & username, based on the info from the previous/initial 'website details e-mail' when i first hosted.

Please help. the error that I get is : An FTP error occured-cannot make connection to host. no response from the server......
when I try to test the server ftp settings.

Any advise will be appreciated
Thanks in advance !!

Hello,

Please open a trouble ticket regarding this issue via Control Panel Open New Ticket menu which is situated under the Help Center section. Then we will be able to assist you further regarding this matter.

Thank you for the assistance!

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Best Regards,
WidWool

Once you window has been crashed you must have backup setup at your end.Many times you may able to recover files but most of time it does not happen.So this thing may suffer you lots.

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Dubai Web Design